> -----Original Message-----
> From: IBM Mainframe Discussion List On Behalf Of Roger Bolan
> 
> Ok.  Just a thought.  I am not responsible in any way for 
> IBMLINK.  I don't even have access from the outside the way 
> you do to test this idea.
> I am not telling you to do this.  Try it at your own risk.  But.....
> 
> Just from personal experience, I sometimes find that IBM web 
> pages are changed in ways that make them totally inaccessible 
> to me (like it won't 
> let me log in even though the information I give is correct). 
>   Sometimes, 
> with some pages, it helps to blow away my cookies and 
> temporary internet files and try again.  I don't know why.  I 
> can't explain it.  It may not be at all applicable to you in 
> this case.  I just know it sometimes helps me. 

On the increasingly rare occasions when my "IBMLink problem du jour" is
not addressed by the pre-recorded "SEV1 du jour" message on the IBMLink
support phone-bot, that's usually the first thing the support rep
suggests trying, and it usually (but not always) works.

    -jc-

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