On Thu, 11 Oct 2012 06:07:35 -0700, Phil Smith wrote:
>
>So it sounds like they've lost the distinction between HOWTO and bug reports. 
>That would be a big step backward, and indeed irritating. I do understand the 
>*theory* behind this: if every Tom, Dick, and Jane at every IBM customer can 
>open PMRs, they'll be swamped with Stupid User questions, and not get any real 
>bugs fixed. But that doesn't justify forcing it all through one ID: if they're 
>going to do that, they're basically encouraging shared IDs, which is a bad 
>idea (and likely prohibited by their TOS, but that's another issue). Limiting 
>it to some reasonable number - maybe ten - IDs per installation might make 
>sense, but we all know that in large shops, the DB2 guys and the sysprogs may 
>not even know each other's names, so one is ludicrous.
> 
Is this per user x per product?

per user x per product x per licensed system?

-- gil

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