Brian,

Agreed, but everything nowadays cost money

Scott ford
www.identityforge.com

Tell me and I'll forget; show me and I may remember; involve me and I'll 
understand. - Chinese Proverb


On Oct 16, 2012, at 11:31 AM, Brian France <b...@psu.edu> wrote:

> Well we had such a pleasant phone call on Friday with IBM reps on this 
> subject. Much to our DISMAY, they maintain that this access was never free 
> and that promoting web sites costs money. And people at phones don't? IBMLINK 
> I'm told has been this way since either 98 or 99. I state, I never entered 
> that way. I entered via some support url that was quite long and was book 
> marked on my system. Later when all of my id's that had been created were 
> merged into one, the site has eventually changed to ibm.com/support. The 
> individual on the other end maintains no knowledge of this site only his 
> knowing to IBMLINK. So, at this point they want hit us up for like 300K over 
> a five year period to have this access for 7ids under their enterprise 
> contract.  Can ya believe this?!?!?! I have no idea how many of you are out 
> there that have had this access and still do, I just hope you can maintain 
> it. Otherwise, I ask any of you out there to stand up now, cause otherwise 
> the access is just gonna be trimmed down one at a time until we're all paying 
> for electronic access.  How about SHARE? Yell, scream...
> 
> Currently one user id for the q/a ( which now is the ability to do PMR's, 
> searches, etc for z/OS ) is like 7k/year.
> In a power point that came out on July of 2012 that we were given has a slide 
> that would suggest your MLC code does NOT cover this ability to submit a bug 
> on IBM's code ELECTRONICALLY. You have to pay the additional. How truly SAD 
> this is...
> 
> 
>> We have 10 of us that can open SRs (along with SIS, AST, and SRD) but only 
>> one of us has Q&A. We do not have that Enterprise agreement.
>> 
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> -- 
> 
> -- 
> 
> Brian W. France
> Systems Administrator (Mainframe)
> Pennsylvania State University
> Administrative Information Services - Infrastructure/SYSARC
> Rm 25 Shields Bldg., University Park, Pa. 16802
> 814-863-4739
> b...@psu.edu <mailto:b...@psu.edu>
> 
> "To make an apple pie from scratch, you must first invent the universe."
> 
> Carl Sagan
> 
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