Lizette tells me offline that I have beat this topic up enough :-) so this will probably be my last post in this thread.
I wanted just to address two things: - The cost/benefit decision was mine alone. My employer would certainly support me if I decided to PMR the problem. - Yes, the decision to accept FIN was mine but after 8 months of tolerating the problem what else could I say to the question "can you live without a real fix?" I guess this kind of goes to the heart of my problem with IBM support. In my experience they generally will not accept a Sev 1 for a development problem -- never mind that development is the only "production" that we do. So I *have* to find a workaround. And once I do, a fix hardly matters; I have moved on. Perhaps not IBM's "fault" but it is my reality. Charles -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of John McKown Sent: Sunday, July 28, 2013 10:49 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Looking for help with an obscure C integer problem Sounds almost like we work for the same company. It is all about cost, nothing about quality. This is why Wintel is "the best thing in the market". On Jul 28, 2013 9:07 AM, "Bernd Oppolzer" <bernd.oppol...@t-online.de> wrote: > I understand Charles' attitude fully and respect it; it's driven by > the experiences he made in the past. > I for myself have made other experiences, and so for the moment I > (still) act differently, but that is subject to change in the future, > too. > > I would like to tell you about a talk I had with the guy who is > responsible for the compiler at our site; I met him by accident on a > bike tour some hours ago. It's weekend, after all. > > As I predicted, he is not willing to act on this problem, because we > do not have this option HGPR active, and so we don't have a problem > with this. At our site, we also have a strong cost/benefit thinking - > in fact, it's worse: the managers only look at the cost and don't even > see that for different cost you may get different benefit. They always > choose the solution with minimal cost - and ignore the possible > benefit. (Often you cannot tell the benefit beforehand, but most of > the time you know the cost). So the quality of service is going down > from day to day ... > which leads to higher cost in the end ... but they don't see that. > > I believe this kind of problem is not limited to IT; you see it > everywhere in the industry. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
