> On Jun 13, 2017, at 4:24 PM, Turner Cheryl L <cheryl.l.tur...@irs.gov> wrote:
> 
> Greetings.
> Our former sysprog, who paid attention to the more finer system details, has 
> left the building for greener pastures.  So now we seem to have to step up 
> our game.  However, I'm not sure what to do or how.
> 
> We are running several EREP reports to see what software or symptom records 
> are being cut per LPAR (mostly just HISTORY reports for now).  We are finding 
> that a lot of records are being cut at the time an IBM supplied SLIP trap is 
> taken (for example X13E, X47B, X91A).  Some of these records can exceed 
> hundreds on a given day.
> 
> What should we/I be doing? Reporting them to IBM? I just don't understand why 
> IBM would set the SLIP yet cut a symptom or software record too.  We can't be 
> the only shop seeing these. Yet I've tried to research a few on IBMLINK but 
> can't find any hits for known problems.  Or maybe there is a way to turn of 
> the creation of the software/symptom record?  Though I can't wrap my head 
> around that either, thinking why are they then being cut at all if it's not 
> anything to look into?

I was doing this in the 1990’s. I would look through the report to see if there 
were possibly duplicates. If there was I would fire up ibmlink and do a search 
on the modules and abend code. I almost always get a hit. I would research the 
apartment and look up the pff number and it would go in ASAP (scheduled IPL 
every weekend). Sometimes a system dump would show up as well. Kept an eye on 
those as well.
It kept our system up and running and no strange things ever happened.
I also kept a eagle eye on PSF bends as we were ECS and always needed the 
latest software available. I also was on a first name basis of level 2/3 for 
PSF issues. It was a lot of work because IMO PSF was bug ridden when we got it.
Ed
> 
> Any schooling you can give, would be most appreciated! But please, be gentle. 
> I'm out of my element. Many thanks to you all.
> 
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