I'd have to agree with the others on this issue.....unless the vendor can provide you with a clear and detail explanation for why this must be so, then I'd say the vendor is incorrect and you are correct.

DJ

Mike Walter wrote:
Is this the vendor's long-term answer, requiring old code to support their app?

If the app is critical to that site, and the situation is short term, then perhaps *maybe* it's OK. But I would want a clear, concise written agreement that the vendor is diligently working on an upgrade to eliminate this obvious cludge -- and a time-dependent penalty clause. Perhaps the vendor (whichever) just trying to allocate their ever- and over-hyped "limited development dollars" by not throwing people at the development problem? More people on a project doesn't always result in better code, shipped sooner (can you spell "VM/XA SF", or even just "VM/XA"?).

Mike Walter Hewitt Associates Any opinions expressed herein are mine alone and do not necessarily represent the opinions or policies of Hewitt Associates.



"David Boyes" <dbo...@sinenomine.net>
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02/03/2009 09:53 AM
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Philosophical question...






Background: Upgrading a system to current level. Have a vendor product that insists on the installation of a backlevel component application that causes the configuration and service management system to report errors in the configuration. Vendor insists that the backlevel component is the only way, but the errors cause problems with future upgrades and overall configuration management by reporting false positives when checked for whether the system is up to date and has all service applied.

Question: I believe the maker of the vendor product is in error here. Am I wrong?
-- db




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