At 10:11 PM -0400 06/14/2005, Charles Martin wrote:
the above statistic for a dozen Mac suggests one of the following possibilities:

1. You have defective hardware.

One iMac G5 is a bit suspect, IMO. But the others pass diags, and have already been serviced by Apple. The ones that can boot OS 9 are totally stable when running that OS.

2. You are not competent to service OS X Macs.

If any Mac technician of my acquaintance said that out of a dozen Macs, each was averaging 10 kp's inside of six months, it would be clear to me that that tech needs replacing with someone who can actually isolate what the problem is.

Your employer should do exactly that with you -- put you on the OS 8-9 machines (which you clearly know how to take care of) and find someone competent in OS X to find out what's the REAL problem with the other machines, since you clearly cannot and are letting your OS X hostility prevent you from mastering it.

God forbid the problem could actually be OS X. It's just gotta be me. Stick it, Charles. And I mean that in a friendly non-directly insulting way.

ps. This afternoon I took an AppleWorks database over to our local Apple store. We demonstrated that the database works fine in AppleWorks 6, both in booted OS 9.2.2 and in Classic under Panther. Then we loaded it into the OS X version of AppleWorks 6. We kernel panic'd three iMacs and a PM G5. Go figure - an Apple app that panics OS X! So much for apps dying gracefully. I guess their hardware is defective too? Or the Apple techs and gurus there are all incompetent? Then we hooked up a scanner - and killed off two more Macs. The driver for that scanner, btw, was written under contract by Apple.

- Dan.


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