The only problem I see with small claims court is Mac Mall is in Torrance California and I live in New Mexico. Can I file here? Will they actually come here to appear in court? The cost of their plane fare will be more than the amount they ripped me off fore. Also, is a New Mexico judgement enforceable in California?

--
Jim Dynes <[EMAIL PROTECTED]>
Albuquerque, New Mexico




On Aug 12, 2005, at 6:10 PM, Christopher Dailey wrote:

It seems to be a standard practice now. If you tire a consumer out long enough they will forget or figure it's not worth the frustration. Skip the BBB they really can't do anything, (especially if the business is donating to them every year). First get all your documentation in order receipts etc. If you called them retain the phone bill showing the number called. Second, file a consumer complaint with your state attorney general. (Usually there is is a website where you can fill out a complaint). It normally takes about three months for them to get a resolution. (at least it does here in Washington). If that doesn't work notify your credit card company in WRITING, submitting copies of all your documentation and copies of the complaint you have made to the state attorney general's office. If the amount is small the bank will usually just eat it. If not they will get back to you with different resolution scenarios. Such as return said item (showing proof you have) or a partial refund. And most importantly, don't forget small claims court if the firm has any sort of business in your area. (Not always under the same name or business). In some states they are required by law to have a attorney represent them costing them far more in legal fees then the item itself cost.


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