On Aug 12, 2005, at 20:32, Jim Dynes wrote:
On Aug 12, 2005, at 6:10 PM, Christopher Dailey wrote:
It seems to be a standard practice now. If you tire a consumer out
long enough they will forget or figure it's not worth the
frustration. Skip the BBB they really can't do anything, (especially
if the business is donating to them every year). First get all your
documentation in order receipts etc. If you called them retain the
phone bill showing the number called. Second, file a consumer
complaint with your state attorney general. (Usually there is is a
website where you can fill out a complaint). It normally takes about
three months for them to get a resolution. (at least it does here in
Washington). If that doesn't work notify your credit card company in
WRITING, submitting copies of all your documentation and copies of
the complaint you have made to the state attorney general's office.
If the amount is small the bank will usually just eat it. If not they
will get back to you with different resolution scenarios. Such as
return said item (showing proof you have) or a partial refund. And
most importantly, don't forget small claims court if the firm has any
sort of business in your area. (Not always under the same name or
business). In some states they are required by law to have a attorney
represent them costing them far more in legal fees then the item
itself cost.
The only problem I see with small claims court is Mac Mall is in
Torrance California and I live in New Mexico. Can I file here? Will
they actually come here to appear in court? The cost of their plane
fare will be more than the amount they ripped me off fore. Also, is a
New Mexico judgement enforceable in California?
Jim,
You were not defrauded in California - you were defrauded in your home
county, so that is where you would file. Airfare and other costs would
be their problem. If you win a judgment against them, it should be
enforceable in California, but it might be a problem to find someone
willing to collect.
Daniel
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