Recently I have been unable to import photos from my digital camera (Canon PowerShot S80) to my iMac G5 running 10.4.6. Formerly, the process was automatic: When I connected the camera via its USB cable, Canon's CameraWindow program would open and the camera screen would soon show that it was ready to transfer the new (or all) photos stored on the camera's SD card. Now I have to open CameraWindow manually from Applications, and after some delay it tells me "No camera was found".
I called Canon's help line and tried a number of things suggested by a very knowledgeable representative (he was not afraid of Macs!). First he asked if I was using the genuine Canon USB cable with no intervening hub -- yes, I was. Next I demonstrated that iPhoto also does not see the camera. Then I tried to open Image Capture manually; its icon bounced in the Dock for a while but all it did was freeze the computer. The rep then suggested I try another computer. As soon as I connected the camera to my wife's iMac Core 2 Duo (running 10.5.8), iPhoto opened, offered to import photos from the camera, and did so successfully. When I closed iPhoto and opened Image Capture manually, it also volunteered to import photos. These tests convinced me and the Canon rep that nothing was wrong with the camera, but there was a problem with the iMac G5. He could not help me further. On my own I have tried the following: Removed recently-installed third-party software on this iMac (specifically Perian, Flip4Mac, DefaultFolder X); stopped Classic; closed every open application; relaunched the Finder; and trashed the CameraWindow preferences -- all without effect. Then I disconnected all external devices (every USB cable except for the camera and the keyboard, all FireWire cables, and even the Ethernet cable) -- no effect. Short of re-installing Mac OS X, I'm out of ideas. Any suggestions? Could my recent installation of Adobe's latest version of Flash Player be relevant? [Please, no comments about the perils of using an old version of Mac OS X -- for almost three years, camera imports have been trouble-free under this OS.] -- You received this message because you are a member of the iMac Group, a group for those using Apple iMacs and eMacs. The list FAQ is at http://lowendmac.com/imac/list.shtml and our netiquette guide is at http://www.lowendmac.com/lists/netiquette.shtml To post to this group, send email to imaclist@googlegroups.com To leave this group, send email to imaclist+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/imaclist
