>I start a free email service, within a year or so it grows to a point i
>imail

Distinguish within the Imail "product line" what your selling because 
POP3 mailbox access is very lightweight ( technical and human/support 
resource consumption ) compared to HTTP access.  The mail machine is 
more heavily solicited and the user mail sessions last longer with 
HTTP mail than POP3/SMTP access.

>cant handle it anymore i cant really switch systems right?

Yes, you can always switch.  But it's not fun, so I recommend "over 
buying" hardware now ( and the 24 x 7 logistics/spares to keep it 
going) to push the inevitable hardware upgrade further into the future.

Imail7 better have a multi-box web mail solution or, I expect, a lot 
of the Imail web messaging customers, with HotMail / FreeMail 
wannabee dreams, are going to be running into a wall next year with a 
one-box web mail Ipswitch server.

>I guess one of my questions is, is imail limited by only hardware?

HTTP web mail access doesn't scale as well as pop/smtp access.

We have all heard in the Imail list about single Imail machines with 
100K to 250K accounts. These are pop/smtp services, not web 
messaging.  And the 250K + 25 gb.day guy was using a big SUN for 
outgoing SMTP delivery (his Imail was not doing DNS lookups or 
queuing deferred mail or doing remote deliveries), and he ran no web 
access.  His Imail box was 95% idle.  It wouldn't be prudent to 
expect your Imail web mail box with 50K accounts to be 95% idle.

Back of the envelope:

If the user load of 50 K user sessions of 2 minutes/session was 
spread evenly throughout the day, you'd have about 70 simultaneous 
web mail users 24 x 7. But of course, the load is very peaky, maybe 
3:1 or 4:1 or 6:1, (and two minutes isn't very long for daily webmail 
per user), so 200 to 400 simultaneous mail users would be a peak 
requirement for a 50K user web mail box.  hmmmm.  What box to buy?  :)))

Anybody here running 100 to 400 simultaneous web mail users?? on what 
kind of box? What kind of stability?  SSL is available/user or 
not?  Are my back-of-the-envelope calculations in the ballpark in 
your experience?

>If its only hardware, not a problem,

oh, I see.  :))

>dont have a problem upgrading hardware every year or so, but i cant 
>imagine moving all the users onto a new system.

"system" = Imail software precisely?  Yes, asking your users to 
migrate to a totally different web interface would be a serious 
"issue". I doubt whether you could find one as superb as Ron's AND 
for the price (go price the very nice www.MailStudio.com unlimited 
version) you can see that committing to Ron's templates is a 
strategic committment because Ron's product is what your users see, 
not Imail.  Users don't like change. (hey, Ron, nice business plan !!)

In fact, you should therefore realize that, if your primary product 
is web mail, then Ron The Blushing Groom is your now your key 
supplier of software, not Ipswitch.  Ron's software is now the more 
valuable to "web mail providers" than any specific brand of 
SMTP/mailbox server underneath.

Len

http://BIND8NT.MEIway.com: ISC BIND 8.2.2 p5 & 8.2.3 T6B for NT4 & W2K
http://IMGate.MEIway.com: Build free, hi-perf, anti-spam mail gateways




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