-----Original
Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Michael
Lauritzen
Sent: Monday, November 26, 2001 8:40 AM
To:
[EMAIL PROTECTED]
Subject: RE: [imail] Strange Outlook Express issue when
connecting to IMAIL
I have one customer who has this problem only on his home
computer. He can
send and receive mail fine from his work computer. This has
always led me to
believe that it was an issue with his particular version of
Outlook Express.
After the same sort of exhaustive testing we told him to
upgrade his Outlook
Express to the latest 5.5 release. Of course he won't
because he is stubborn
and of course blames everyone else but himself. So I
don't really know if
the version is the problem but you may want to give it a
shot.
-----Original Message-----
From: [EMAIL PROTECTED]
[[EMAIL PROTECTED]]On Behalf
Of
Darin Spence
Sent: Monday, November 26, 2001 11:28 AM
To:
[EMAIL PROTECTED]
Subject: [imail] Strange Outlook Express issue when connecting
to IMAIL
Has anyone ever battled this problem?
When someone
goes to send e-mail using Outlook Express, they get the
following
error:
Your server has unexpectedly terminated the connection.
Possible causes for
this include server problems, network problems, or a long
period of
inactivity. Account: 'John Doe', Server: 'mail.mydomain.net',
Protocol:
SMTP, Port: 25, Secure(SSL): No, Error Number:
0x800CCC0F
We've got thousands of accounts on this IMAIL server spread
across more than
30 domains. I'm only have this problem across 1 domain
at the moment. Not
all of the accounts are having the problem, only
about 1/3 of them. The
accounts are all setup properly in the server,
and on the client (this has
been double, triple, and quadruple
checked). :)
Any
ideas?
Thanks,
--Darin
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