Same problem here how do we fix it?

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Jason Williamson
Sent: Monday, November 26, 2001 2:51 PM
To: [EMAIL PROTECTED]
Subject: RE: [imail] Strange Outlook Express issue when connecting to IMAIL

 

Same problems here too.

 

Jason Williamson
Chief Technology Officer
919-854-9394
[EMAIL PROTECTED]


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Michael Lauritzen
Sent: Monday, November 26, 2001 8:40 AM
To: [EMAIL PROTECTED]
Subject: RE: [imail] Strange Outlook Express issue when connecting to IMAIL

I have one customer who has this problem only on his home computer. He can
send and receive mail fine from his work computer. This has always led me to
believe that it was an issue with his particular version of Outlook Express.
After the same sort of exhaustive testing we told him to upgrade his Outlook
Express to the latest 5.5 release. Of course he won't because he is stubborn
and of course blames everyone else but himself. So I don't really know if
the version is the problem but you may want to give it a shot.



-----Original Message-----
From: [EMAIL PROTECTED] [[EMAIL PROTECTED]]On Behalf Of
Darin Spence
Sent: Monday, November 26, 2001 11:28 AM
To: [EMAIL PROTECTED]
Subject: [imail] Strange Outlook Express issue when connecting to IMAIL


Has anyone ever battled this problem?

When someone goes to send e-mail using Outlook Express, they get the
following error:

Your server has unexpectedly terminated the connection.  Possible causes for
this include server problems, network problems, or a long period of
inactivity.  Account: 'John Doe', Server: 'mail.mydomain.net', Protocol:
SMTP, Port: 25, Secure(SSL): No, Error Number:  0x800CCC0F

We've got thousands of accounts on this IMAIL server spread across more than
30 domains.  I'm only have this problem across 1 domain at the moment.  Not
all of the accounts are having the problem, only about 1/3 of them.  The
accounts are all setup properly in the server, and on the client (this has
been double, triple, and quadruple checked).  :)

Any ideas?

Thanks,
--Darin




______________________________________________________________________
The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc.
Questions, Comments or Complain like Hell.. [EMAIL PROTECTED]
Message Archive... http://www.tallylist.com/archives/index.cfm/mlist.4
To Manage your Subscription......... http://humankindsystems.com/lists




______________________________________________________________________
The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc.
Questions, Comments or Complain like Hell.. [EMAIL PROTECTED]
Message Archive... http://www.tallylist.com/archives/index.cfm/mlist.4
To Manage your Subscription......... http://humankindsystems.com/lists

Reply via email to