We are a small company and did not want to go the expense of putting in a
dial-up server and having our people dial back into the corporate office.
There are also some significant LD savings in using an ISP with a national
presence in this way.
The only issue in my case has laptop users who connect via our corporate
network in the office using the imail smtp server, and then need a
different config when dialing in from home. As I posted earlier we have
found a work around, but it does complicate the users settings to some
degree and having to instruct them to set it up has been difficult. I
really don't care who relays the mail as long it get delivered :)
I wouldn't have been so frustrated if this change had been announced, but
our users have been able to access our smtp server via Mindspring for the
past 6 months. Having a bunch of users hound you when all you can say is it
worked yesterday can be frustrating. I spent 2 hours hounding our firewall
expert that the proper ports weren't open until we tracked down the real
issue.
Admittedly we are "cheaping out" by using Mindspring this way, but when you
get used to something working and then it goes away, you tend to be a little
upset. As far as I know the change occurred without announcement and that
is annoying.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Arriba
Sent: Tuesday, July 27, 1999 3:07 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] SMTP Connection Problem
I are cornfused.
I am not sure why this is "bad" and would like to know why it is "bad". For
example, we are primarily a hosting firm, but offer imail services as part
of our hosting packages.
We decided to ask customer's you use their ISP's SMTP server to send mail,
the reason being that we wanted to limit traffic on the boxes, whose main
use is for hosting and did not want to run the risk of ill thought out mass
mailings or other shenanigans impacting hosting. Of course for web
interface, they use the Imail server for outbound smtp.
I have two ISPs, Diaupnet and Prodigy and on NEITHER of them can you send
to any smtp server EXCEPT their own. This makes sense to prevent relays.
Have your customers use the ISP's smtp server for outbound mail,and use
your Imail pop3 server for receiving their mail.
What am I missing here that I don't see the "issue" with this scenario?
What is the issue? It would seem it would be a good thing..because less
traffic will flow through your Imail server taking up fewer resources.
In outlook anyway, you can still set up the account to show that it comes
from an imail user, and a reply to the imail user. you are simply sending it
to the ISP's SMTP server.
Enlighten me please :) Are you saying the users can't send mail via the web
interface either????
Regards,
Kim Noderer
-----Original Message-----
From: Brian Politis <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Date: Tuesday, July 27, 1999 11:46 AM
Subject: RE: [IMail Forum] SMTP Connection Problem
>I have 15 people using Mindspring as a dial up provider at my company. We
>are going to continue using them and have worked around the issue by
>configuring two Internet email services in Outlook (at least until we find
a
>new provider).
>
>Outlook will fail-over from one smtp server to another cleanly as long as
it
>can find the server and get a denied service response. With the filters
>Mindpsring is using it was neccessary to set Mindspring's mail server as
the
>primary smtp, otherwise the user gets a "Server not found message", looking
>for our imail server. Then when on our network, the Mindspring server
>denies the relay and the user fails over to the imail server.
>
>I am extremely dis-appointed in Mindspring, up until this issue I have
found
>their service to be excellent. We are getting ready to implement VPN
access
>to our network and I have to wonder what other ports they might start to
>squash...
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED]]On Behalf Of Craig A. Isdahl
>Sent: Tuesday, July 27, 1999 12:53 PM
>To: [EMAIL PROTECTED]
>Subject: Re: [IMail Forum] SMTP Connection Problem
>
>
>Mindspring apparently doesn't think it'll hurt their business. I can
>personally think of 10-20 individuals off the top of my head that
>this will hurt. I use them as a dialup from home and have been very
>happy with the service, but they seem ok to have me go
>elsewhere... oh well.
>
>Below is a snippet of an email dialog I had with them, it is the last
>message I received from them on the topic.
>
>
>***** email from Mindspring Technical Support *****
>From: [EMAIL PROTECTED]
>Date sent: Mon, 26 Jul 1999 00:47:38 -0400 (EDT)
>To: [EMAIL PROTECTED]
>Subject: Re: STMP port 25 access shutdown (990724-
>5829842)
>
>Unfortunately we will never open port 25, the reason deals with
>spam and abuse. As far as another provider, I'm not sure which
>ones do not block port 25. I would suggest you give them a call
>and find the one the correctly suits your needs.
>***** END EMAIL *****
>
>
>** --- On 27 Jul 99, at 8:59, Grant Griffith wrote: --- **
>
>> I have seen some others begin doing this also. Is there something we can
>> do about this? I e-mailed one place last night about this because their
>> users are getting a relay denied when trying to send mail to us.
>>
>> Grant Griffith
>> http://www.ei8htlegs.net
>>
>> ---------- Original Message ----------------------------------
>> From: "## Dusty Carden" <[EMAIL PROTECTED]>
>> Reply-To: [EMAIL PROTECTED]
>> Date: Tue, 27 Jul 1999 07:36:02 -0500
>>
>> >Mindspring is implementing filters on outbound traffic
>> for port 25.
>>
>> Dusty
>>
>> ----- Original Message -----
>> From: Thomas Loyal <[EMAIL PROTECTED]>
>> To: <[EMAIL PROTECTED]>
>> Sent: Tuesday, July 27, 1999 7:16 AM
>> Subject: RE: [IMail Forum] SMTP Connection Problem
>>
>>
>> > Brian:
>> >
>> > The ISP in question is Mindspring and I have the problem with any pop3
>> > client not just Outlook. It seems likely that this is the problem. I'll
>> call
>> > them today and go over it with them. It fits. I'll also review what
spam
>> > filters are in place on the Imail host. If it is Mindspring, they'll
>> > need
>> a
>> > new ISP.
>> >
>> > Tom Loyal
>> >
>> >
>> > _______________________________________________________________
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