Tell them to put 'username%domain.com' in the login
information under Mail Server Preferences.
Dusty
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of K Mitchell
> Sent: Wednesday, February 23, 2000 1:20 PM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] Netscape problems
>
>
> I've recently started having customers complain about difficulties in
> sending mail. All of the customers are using Netscape Messenger, some new
> users, some users for whom Netscape had been working and quit. When trying
> to send mail, they get prompted repeatedly for a password, which doesn't
> get accepted even when entered properly. Some are on virtual domains and
> some are on the primary. Running 5.08 with no recent config changes.
> Could SMTP "VRFY" be causing this?
>
> Thanks,
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