Anthony,
After looking at the other messages posted concerning this problem, do your
users have Netscape set to remember their userId and password and also do
they have the option checked for My Server requires or uses Authentication(I
think this is in Netscape) if not have them select both or these and see
what happens. This problem have been tested numerous of times and the error
could not be duplicated. I'll check into in again.
----- Original Message -----
From: Anthony Santen <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, March 16, 2000 9:57 AM
Subject: Re: [IMail Forum] Netscape users problems
> And history repeats itself....
>
> In 4 days I have seen this very same problem with 4 different users.
>
> Quentin, could you please find out what ipswitch is doing about it? I
have
> to have a support person on-call constantly 'just in case' the mail server
> needs rebooting again.
>
> > What version of Imail are you using? 5.09
> > Are you using the Imail database or NT Database? Imail
> > Operating System? NT4
> > How is your configuration set up in IAdmin for SMTP Tab and SMTP
Security
> > Tab?
>
> Relay mail for [Addresses]
> Allow Remote mail to local groups
> Refuse Null <> senders
> Check Valid Sender
> Autodeny Possible Hack attempts
>
>
> > What path and directory do you have Imail Server Installed?
>
> c:\imail
>
> The mailboxes are stored in e:\imail\domain.name\....
>
> > What error message does uses get while in Netscape?
>
> A pop-up box during send requests 'username' and password for outgoing
mail.
>
> Anthony
>
>
>
> >
>
>
> ----- Original Message -----
> From: "Quentin Baker" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, March 16, 2000 8:53 AM
> Subject: Re: [IMail Forum] Netscape users problems
>
>
> > What version of Imail are you using?
> > Are you using the Imail database or NT Database?
> > Operating System?
> > How is your configuration set up in IAdmin for SMTP Tab and SMTP
Security
> > Tab?
> > What path and directory do you have Imail Server Installed?
> > What error message does uses get while in Netscape?
> >
> > ----- Original Message -----
> > From: Kelly Britt <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Wednesday, March 15, 2000 5:23 PM
> > Subject: [IMail Forum] Netscape users problems
> >
> >
> > > We have a problem with our Netscape users failing to SMTP authenticate
> > > against our server. The problem crops up sporatically, and when we
> start
> > > and stop the SMTP server it goes away. The issue has come up in the
> past,
> > > but is now starting with increasing frequency. Today, we had to
start
> > and
> > > stop the SMTP the server 3 or 4 times, and our clients are getting
very
> > > anxious. Any help on this?
> > >
> > > Thanks,
> > > Kelly Britt
> > >
> > > "Need A Dot Com?"
> > > ____________________________________________________
> > > [EMAIL PROTECTED] http://www.needa.com 770-663-1535
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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