In our case, in Netscape, after they enter the userid & password, the dialog
box just keeps reappearing after they enter it. When they cancel, they get
an error that says something to the affect that password auth failed... so
they are stuck and can't send mail.
Thanks,
Kelly Britt
"Need A Dot Com?"
____________________________________________________
[EMAIL PROTECTED] http://www.needa.com 770-663-1535
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Quentin Baker
> Sent: Thursday, March 16, 2000 12:23 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Netscape users problems
>
>
> Anthony, the message that your users get telling them to enter their
> username and password.....After they do so are they able to send? Does
> pop-up box comes up only when they enter Netscape, or does it comes up
> after a period of inactivity, or does it keep coming while a user is tying
> to send multiple messages to different recipients? Also since you have
> Relay for Addresses enabled I assume that you have those users IP address
> included and did stop and restart the service every time you added a new
> one. Also, I've checked and I didn't see an option in Netscape
> for selecting
> My Server requires Authentication(that's in Outlook).
> ----- Original Message -----
> From: Anthony Santen <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, March 16, 2000 9:57 AM
> Subject: Re: [IMail Forum] Netscape users problems
>
>
> > And history repeats itself....
> >
> > In 4 days I have seen this very same problem with 4 different users.
> >
> > Quentin, could you please find out what ipswitch is doing about it? I
> have
> > to have a support person on-call constantly 'just in case' the
> mail server
> > needs rebooting again.
> >
> > > What version of Imail are you using? 5.09
> > > Are you using the Imail database or NT Database? Imail
> > > Operating System? NT4
> > > How is your configuration set up in IAdmin for SMTP Tab and SMTP
> Security
> > > Tab?
> >
> > Relay mail for [Addresses]
> > Allow Remote mail to local groups
> > Refuse Null <> senders
> > Check Valid Sender
> > Autodeny Possible Hack attempts
> >
> >
> > > What path and directory do you have Imail Server Installed?
> >
> > c:\imail
> >
> > The mailboxes are stored in e:\imail\domain.name\....
> >
> > > What error message does uses get while in Netscape?
> >
> > A pop-up box during send requests 'username' and password for outgoing
> mail.
> >
> > Anthony
> >
> >
> >
> > >
> >
> >
> > ----- Original Message -----
> > From: "Quentin Baker" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Thursday, March 16, 2000 8:53 AM
> > Subject: Re: [IMail Forum] Netscape users problems
> >
> >
> > > What version of Imail are you using?
> > > Are you using the Imail database or NT Database?
> > > Operating System?
> > > How is your configuration set up in IAdmin for SMTP Tab and SMTP
> Security
> > > Tab?
> > > What path and directory do you have Imail Server Installed?
> > > What error message does uses get while in Netscape?
> > >
> > > ----- Original Message -----
> > > From: Kelly Britt <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Wednesday, March 15, 2000 5:23 PM
> > > Subject: [IMail Forum] Netscape users problems
> > >
> > >
> > > > We have a problem with our Netscape users failing to SMTP
> authenticate
> > > > against our server. The problem crops up sporatically, and when we
> > start
> > > > and stop the SMTP server it goes away. The issue has come up in the
> > past,
> > > > but is now starting with increasing frequency. Today, we had to
> start
> > > and
> > > > stop the SMTP the server 3 or 4 times, and our clients are getting
> very
> > > > anxious. Any help on this?
> > > >
> > > > Thanks,
> > > > Kelly Britt
> > > >
> > > > "Need A Dot Com?"
> > > > ____________________________________________________
> > > > [EMAIL PROTECTED] http://www.needa.com 770-663-1535
> > > >
> > > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > > to be removed from this list.
> > > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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