Re: [IMail Forum] host unreachable

[Rich]

I've found most of these problems are firewalls.  Most work locations now use a firewall that won't allow access to certain ports, making Web Email unusable unless it runs on the default web server port of 80.  We've since installed Imail on it's own machine and got around that problem.   Generally the host unreachable may be the same problem.  We just recently made a house call on a customer who we walked through the settings on the phone at least ten times, then he became upset because he's a network admin and knows what he's doing.  So I went over and listened to his abuse until I opened Netscape and found he had put in mail@kendra@com instead of the appropriate mail server settings.  Gotta love them experts...   [EMAIL PROTECTED] ----- Original Message ----- From: Joel M. Bryant To: [EMAIL PROTECTED] Sent: Monday, March 20, 2000 9:43 AM Subject: [IMail Forum] host unreachable I have a client who is getting host unreachable.  She is the only one having that problem.  Also, my wife is trying to log on via the web from her work.  I tried using port 80 and port 8383.  It is currently on port 83.  When I log on from the current machine it says it logs on fine, but when she logs on she gets “user [EMAIL PROTECTED] can’t be authenticated.”  Any suggestions are greatly appreciated.   Thank you,   Joel M. Bryant Computek Online [EMAIL PROTECTED] http://www.computekonline.com/