I've contacted them using the support form
http://www.ipswitch.com/cgi/askatech.pl?action=build
and they've been reasonably responsive. The time difference between
Australia and the US means I have to wait 12 - 24 hours but other than that
they've been fine.
cheers,
Nick
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Mark McDonald
Sent: Tuesday, 13 June 2000 7:41 AM
To: '[EMAIL PROTECTED]'
Subject: [IMail Forum] IPSwitch Support - HORRIBLE
This is ridiculous. We have a mail server that's crashing every 20-30
minutes and getting more frequent as time goes by. IPSwitch's support line
is "Closed for training between 10AM - NOON", I have called before that,
after that, all day long, sent emails, posted to the message board etc with
NO RESPONSE. We have *TWO* support contracts with IPSwitch, WHAT FOR???
Is
everybody experiencing these problems with IPSwitch???
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
