Mark,
I agree with most of your statements. In addition to your statements
regarding support there are outstanding issues with the product itself that
are now three versions old. 100% CPU usage, IMAP DOS, and other issues
which lead me to believe that there is no real development going on at
IPSwitch regarding Imail. I suspect they are looking for a buyout or to
shut down, but I have no proof.
Just my opinion...
Joe
----- Original Message -----
From: "Mark McDonald" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, June 12, 2000 5:10 PM
Subject: [IMail Forum] IPSwitch Support - HORRIBLE
> This is ridiculous. We have a mail server that's crashing every 20-30
> minutes and getting more frequent as time goes by. IPSwitch's support
line
> is "Closed for training between 10AM - NOON", I have called before that,
> after that, all day long, sent emails, posted to the message board etc
with
> NO RESPONSE. We have *TWO* support contracts with IPSwitch, WHAT FOR???
Is
> everybody experiencing these problems with IPSwitch???
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.