Wow George! When we as consumers buy a product how are we supposed to have
"knowledge" of their operation? When they release SEVERAL MAJOR REVISIONS
that contain the EXACT same problems is it our "knowledge" of their
operation that is a problem?
I think you have lowered yourself to the point you accept poor design and
technical support. I don't, and I hope I never will.
I have no desire to know anything about IPSwitch's operations. All I want
is a good solid working product.
When you receive telephone messages day after day saying "we're in a weekly
training meeting...", etc. it doesn't take a rocket scientist to know that's
a bunch of BULL.
----- Original Message -----
From: "George L. Carden III" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, June 13, 2000 11:05 AM
Subject: RE: [IMail Forum] IPSwitch Support - HORRIBLE
> Geez Louise
>
> All these comments without any knowledge of IPSWITCH's operation
>
> guess some people just like to complain
>
> George Carden
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Joe Wolf /
> CompuSystems
> Sent: Tuesday, June 13, 2000 11:35 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] IPSwitch Support - HORRIBLE
>
>
> Mark,
>
> I agree with most of your statements. In addition to your statements
> regarding support there are outstanding issues with the product itself
that
> are now three versions old. 100% CPU usage, IMAP DOS, and other issues
> which lead me to believe that there is no real development going on at
> IPSwitch regarding Imail. I suspect they are looking for a buyout or to
> shut down, but I have no proof.
>
> Just my opinion...
>
> Joe
> ----- Original Message -----
> From: "Mark McDonald" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Monday, June 12, 2000 5:10 PM
> Subject: [IMail Forum] IPSwitch Support - HORRIBLE
>
>
> > This is ridiculous. We have a mail server that's crashing every 20-30
> > minutes and getting more frequent as time goes by. IPSwitch's support
> line
> > is "Closed for training between 10AM - NOON", I have called before that,
> > after that, all day long, sent emails, posted to the message board etc
> with
> > NO RESPONSE. We have *TWO* support contracts with IPSwitch, WHAT FOR???
> Is
> > everybody experiencing these problems with IPSwitch???
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
