Jeff,
Sorry, but I have no information about any future 'fixes'. Even if you
contact Support, they cannot give you that information, either. They might
have other information that can be shared, but I think you got it all here
in the Forum.
Happy Holidays!
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Jeff Johnston CWT" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: "IPSwitch Support" <[EMAIL PROTECTED]>
Sent: Tuesday, December 19, 2000 2:18 PM
Subject: Re: [IMail Forum] Problems with attachments
> Interesting. It is possible that this is what is happening, it explains
the
> apparent hit and miss nature of the problem. But this does not solve the
> problem. Does IP switch plan on solving this?
>
> I have decieded to CC IPSwitch Support as well as the list to see what
> answers they can give me.
>
> Jeff Johnston
> Systems Support
> Comcare Health Services
> 519-963-3651
> ----- Original Message -----
> From: "Daniel Donnelly" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Tuesday, December 19, 2000 1:52 PM
> Subject: Re: [IMail Forum] Problems with attachments
>
>
> > Jeff,
> >
> > When I did a bit of testing using OE to send attachments, I found that
if
> I
> > created the message and did the attachment, it worked just fine in Web
> MSG.
> > However, if I resent a message that someone else sent me, with an
> > attachment, that usually did not work in Web MSG, but OE said it was
fine.
> > Turns out OE would, in effect, encode the already encoded attachment and
> Web
> > MSG just does not 'know' how to handle that.
> >
> > Happy Holidays!
> >
> > Daniel Donnelly
> > ________________________________________________________
> >
> >
> > ----- Original Message -----
> > From: "Jeff Johnston CWT" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Tuesday, December 19, 2000 12:46 PM
> > Subject: Re: [IMail Forum] Problems with attachments
> >
> >
> > > Tried all of that and unfortunately I am still getting a problem 50%
of
> > the
> > > time. It seems that every traceable error came from someone sending
from
> > > outlook to WebMessaging. Knowing this does not help tho because I
cannot
> > > control what settings they have on the machine on the sending end when
> the
> > > problem shows up on the recieving end, if I can talk the sender into
> going
> > > thru the settings only about half of them believe it has anything to
do
> > with
> > > there computer and thus automatically dismiss it as a problem with the
> > > reciever since they send attatchments to others successfully, even if
I
> > > convince them it may be a problem with the mime settings this does not
> > > allways fix the problem.
> > >
> > > You will notice that I am leaving the recievers out of the equasion,
> this
> > is
> > > because all of my clients are using IE with the same version and
> settings,
> > > we control this with IEAK and no one I have come accross has changed
it.
> > >
> > > Jeff Johnston
> > > Systems Support
> > > Comcare Health Services
> > > 519-963-3651
> > > ----- Original Message -----
> > > From: <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Tuesday, December 19, 2000 12:15 PM
> > > Subject: RE: [IMail Forum] Problems with attachments
> > >
> > >
> > > > > I am getting a variety of problems with attatchements in web
> > > > > messaging. Some
> > > > > attatchements refuse to open, others show up as garbage. Anyone
have
> > any
> > > > > idea what is causing this and what a solution is?
> > > >
> > > > Unfortunately, we IMail admins have no control over the weird stuff
> > IMail
> > > > does with some attachments. There are a MYRIAD of variables at play:
> the
> > > > sender's email client, the encoding method, the file type, the file
> name
> > > > (spaces?), the file extension or lack thereof, the receiver's
browser
> > type
> > > > and version and platform, etc. The problem stems from IMail not
> sending
> > > the
> > > > correct MIME-type headers with the file when you try to open it.
> > > >
> > > > A couple of things that *may* help: 1) check your MIME types and
> handler
> > > > applications as set in your browser's preferences, and 2) check your
> > > WebMail
> > > > user preference on whether to show text attachments inline, or as
> links
> > > (try
> > > > each way).
> > > >
> > > > Finally, you should document all the pertinent details (sending
email
> > > client
> > > > settings, file type, file extension, receiving browser version and
> > > platform,
> > > > etc.), and let Ipswitch know about it. I've been lobbying them for a
> > > > MIME-type extension mapping table, like IIS has, that has all the
> common
> > > > file types, and that gives us the ability to add more filetypes and
> > > > customize the headers sent.
> > > >
> > > > Hope this helps,
> > > > Ron
> > > >
> > > > ron allen hornbaker humankind systems, inc.
mailto:[EMAIL PROTECTED]
> > > > HKSI WebMail Templates for IMail v6x ~ Now 901 Installations
Worldwide
> > > > Classic... http://mail.hksi.net Killer...
http://killerwebmail.com
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > > to be removed from this list.
> > > >
> > > > An Archive of this list is available at:
> > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > > >
> > >
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> > >
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> > >
> >
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> >
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> >
>
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