[IMail Forum] Mixed Messages

[imailforum]

Hi,
A user using the web interface regularly sends an attachment to a number of
addresses.
This is an excel spreadsheet. There is no acompanying text.
Unfortunately, this week the attached file was sent, but the message body,
which ought to have been blank, included (most of) the text from a message
sent by a different user to someone else some minutes earlier.
Needless to say this has caused a great deal of unrest and confidence has
been affected.
Any ideas - especially anything I can say to management, as unfortunately
they were the recipients of the message and its unintentional baggage.

I am at a loss to even imagine what happened.

Thanks
Ronan Webb



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