>So I have done 2 MX-Records in DNS:
>
>customer.com.
>     10, mail.customer.com. (the customers ms)
>customer.com.
>     100, mail.me.com. (our ms)

you have that backwards. "me" should be primary since it will be 
always reachable, and customer should be secondary, or no secondary 
at all, for obscurity.

>I have not added a virtual host in imail,

correct

>  but I have added these lines to
>the file "hosts":
>127.0.0.1       localhost
>194.242.x.x     customer.com

You will also need mail.customer.com



>Under Relay-Settings in SMTP-Security I have:
>"accept mail for local hosts only"

no, it must be relay for addresses

>but as "customer.com" is NOT a local
>host I have added these domains to a file called "c:\imail\accept.txt":
>customer.com

wrong, accept.txt is not used when you switch to "relay for addresses".

>But unfortunatelly external Emails from external Mail Servers for the users
>at "eisacktal.com" is NOT accepted by my mailserver:

you haven' set it up right, do the above, please RTFM where  this is 
explained very clearly, step by step.

Len



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