Checking the IMAP4 logs was a great idea. Here's a piece of one:
******************************************************************************
************
IMAP: 11:21:46 [rx] * 3 FETCH (BODY[HEADER.FIELDS (References X-Ref
X-Priority X-MSMail-Priority Newsgroups)] {176}
IMAP: 11:21:46 [rx] Buffer (literal) of length 176
IMAP: 11:21:46 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 11:21:46 [rx] ENVELOPE ("Tue, 3 Apr 2001 10:58:17 -0500" "Re: [IMail
Forum] invisible mail" ((NIL NIL ""Jim Jones" "bcw4.bcwebhost.net")) ((NIL
NIL "IMail_Forum-owner" "list.ipswitch.com")) ((NIL NIL "IMail_Forum"
"list.ipswitch.com")) ((NIL NIL "IMail_Forum" "list.ipswitch.com")) NIL NIL
NIL "<007b01c0bc56$e5c1da30$[EMAIL PROTECTED]>") RFC822.SIZE 5577 UID
973206068 FLAGS () INTERNALDATE "3-Apr-2001 09:45:28 -0800")
IMAP: 11:21:46 [db] PARSE ERROR: hr=2148322516
******************************************************************************
**************************
I'm guessing the "NIL NIL" is what's preventing the messages from being read.
I notice that a few other people have mentioned fighting this, but not a lot
of people. Does this mean most people don't see this problem, and if so,
why? I realize you won't see this with web messaging, but there are a lot of
people out there using Outlook Express.
Ben
In a message dated 4/4/01 10:47:59 AM Pacific Daylight Time,
[EMAIL PROTECTED] writes:
> Subj: Re: [IMail Forum] invisible mail
> Date: 4/4/01 10:47:59 AM Pacific Daylight Time
> From: [EMAIL PROTECTED] (Mike Barber)
> Sender: [EMAIL PROTECTED]
> Reply-to: [EMAIL PROTECTED]
> To: [EMAIL PROTECTED]
>
> Try this.
> Delete all the headers for that mailbox (in outlook like my last piece of
> advice) and turn on IMAP4 Logging and then click on the mailbox and let it
> download what it can. Then turn off IMAP4 logging. Go take a look at the
> IMAP4 log (it's gonna be where your MBX files are, or search for IMAP4.log)
> that outlook created - if you see a line with parse error then all ya can
do
> is delete the message(s) in web messaging. I haven't found a way around
this
> one.
>
> ----- Original Message -----
> From: <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, April 04, 2001 1:06 PM
> Subject: Re: [IMail Forum] invisible mail
>
>
> > Mike,
> >
> > Thanks for the advice, but I haven't been able to make it work. Talk
> about
> > frustrating.
> >
> > Ben
> >
> > In a message dated 4/4/01 5:31:57 AM Pacific Daylight Time,
> > [EMAIL PROTECTED] writes:
> >
> > > Subj: Re: [IMail Forum] invisible mail
> > > Date: 4/4/01 5:31:57 AM Pacific Daylight Time
> > > From: [EMAIL PROTECTED] (Mike Barber)
> > > Sender: [EMAIL PROTECTED]
> > > Reply-to: [EMAIL PROTECTED]
> > > To: [EMAIL PROTECTED]
> > >
> > > This will fix it every time - when it happens right click in the
folder
> > > (Inbox or whatever) and go to properties. On the local file tab click
> the
> > > delete button.
> > > Then select another folder and then go back to the original folder,
all
> the
> > > messages will be downloaded again.
> > >
> > > ----- Original Message -----
> > > From: "IMail Admin at BC Web" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Tuesday, April 03, 2001 5:54 PM
> > > Subject: Re: [IMail Forum] invisible mail
> > >
> > >
> > > > I haven't been able to get recreating the account to fix this
problem
> > > either. Actually, I just create the account on a different
> > > > computer and it still shows up.
> > > >
> > > > Ben
> > > >
> > > > ----- Original Message -----
> > > > From: Daniel Donnelly <[EMAIL PROTECTED]>
> > > > To: <[EMAIL PROTECTED]>
> > > > Sent: Tuesday, April 03, 2001 11:03 AM
> > > > Subject: Re: [IMail Forum] invisible mail
> > > >
> > > >
> > > > > Jim,
> > > > >
> > > > > The following has worked for me, in OE, both when the 'Message no
> > longer
> > > on
> > > > > server' and when the message count indicates less than Web Msg:
> > > > >
> > > > > Remove the account from OE. Create the account again, make it get
> the
> > > > > folders, then it will get the messages from each folder, as you
> open
> > > them. I
> > > > > use IMAP, too.
> > > > >
> > > > > If using POP3 and messages are stored on the server, this should
> work,
> > > too.
> > > > >
> > > > > I also found that just 'synchronizing the account was not any
help,
> in
> > > > > almost every case. I cannot remember it ever 'fixing' anything.
> > > > >
> > > > > Daniel Donnelly
> > > > > ________________________________________________________
> > > > >
> > > > >
> > > > > ----- Original Message -----
> > > > > From: "Jim Jones, Jr." <[EMAIL PROTECTED]>
> > > > > To: <[EMAIL PROTECTED]>
> > > > > Sent: Monday, April 02, 2001 7:11 PM
> > > > > Subject: Re: [IMail Forum] invisible mail
> > > > >
> > > > >
> > > > > > This is because you are using IMAP and according to Ipswitch,
> > > Microsoft
> > > > > has
> > > > > > a bug in their client where by because of an improperly formed
> > header,
> > > the
> > > > > > message is not downloaded... I have been told that if there is
a
> > > leading
> > > > > > space in some part of the header, it will cause this to
> happen....
> > > > > >
> > > > > > I live with this problem and it really irritates me, but I like
> > > Outlook
> > > > > > Express and IMAP enough that it all evens out in the end.
> > > > > >
> > > > > > If anyone knows of a solution to this, please feel free to
> share...
> > > and
> > > > > > please don't give the canned "check the knowledge base" answer,
> as
> > the
> > > > > > solution given there doesn't work !
> > > > > >
> > > > > > Thanks,
> > > > > >
> > > > > > Jim
> > > > > >
> > > > > >
> > > > > > ----- Original Message -----
> > > > > > From: <[EMAIL PROTECTED]>
> > > > > > To: <[EMAIL PROTECTED]>
> > > > > > Sent: Monday, April 02, 2001 5:55 PM
> > > > > > Subject: [IMail Forum] invisible mail
> > > > > >
> > > > > >
> > > > > > > As long as I'm begging for help, I might as well go for broke
> and
> > > ask
> > > > > for
> > > > > > > advice on a second question. For those of you with long
> memories,
> > I
> > > > > > posted a
> > > > > > > similar question in late February. Sadly, my DNS problems
> started
> > > > > > occuring
> > > > > > > that day, and I never received any of the replies.
> > > > > > >
> > > > > > > We have a problem with what appears to be invisible email.
> That
> > is,
> > > if
> > > > > > you
> > > > > > > sit at the mail server and open a mail client (either the
IMail
> > > client
> > > > > or
> > > > > > > Outlook Express), you can see all of the messages. However,
if
> you
> > > open
> > > > > > the
> > > > > > > same account from another machine, some messages may not be
> > visible.
> > > > > > >
> > > > > > > Let me give an explicit example: I have a mailbox in this
> > particular
> > > > > > domain.
> > > > > > > Someone outside complained I wasn't getting their mail. I
> figured
> > > their
> > > > > > mail
> > > > > > > was getting bounced, except that there were no error messages.
> > > However,
> > > > > I
> > > > > > > think opened the account from the mail server itself, and
found
> all
> > > of
> > > > > the
> > > > > > > "missing" messages had indeed arrived. For some reason, these
> > > messages
> > > > > > are
> > > > > > > not getting downloaded to mail clients off of the mail server.
> > > > > > >
> > > > > > > What could cause this and how do I fix it?
> > > > > > >
> > > > > > > Right now, I am forced to periodically log into the mail
server
> and
> > > > > check
> > > > > > for
> > > > > > > "missing" mail in various mailboxes. Anytime someone thinks
> that a
> > > mail
> > > > > > > message is overdue, the quick response is "hey, Ben, can you
> check
> > > the
> > > > > > mail
> > > > > > > server to see if I really received this mail or not?"
> > > > > > >
> > > > > > > Ben Bednarz
> > > > > > > BC Web
> > > > > > >
> > > > > > > For my next upgrade, I'm going back to paper cups and string.
> > > > > > >
> > > > > > > Please visit
http://www.ipswitch.com/support/mailing-lists.html
> > > > > > > to be removed from this list.
> > > > > > >
> > > > > > > An Archive of this list is available at:
> > > > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > > > > > >
> > > > > >
> > > > > >
> > > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > > > > to be removed from this list.
> > > > > >
> > > > > > An Archive of this list is available at:
> > > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > > > > >
> > > > >
> > > > >
> > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > > > to be removed from this list.
> > > > >
> > > > > An Archive of this list is available at:
> > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > > > >
> > > >
> > > >
> > > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > > to be removed from this list.
> > > >
> > > > An Archive of this list is available at:
> > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > > >
> > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> > > An Archive of this list is available at:
> > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > >
> > >
> > > ----------------------- Headers --------------------------------
> > > Return-Path: <[EMAIL PROTECTED]>
> > > Received: from rly-zc02.mx.aol.com (rly-zc02.mail.aol.com
> [172.31.33.2])
> > by
> > > air-zc01.mail.aol.com (v77_r1.36) with ESMTP; Wed, 04 Apr 2001 08:31:57
> > -0500
> > > Received: from list.ipswitch.com (list.ipswitch.com [156.21.1.21]) by
> rly-
> > > zc02.mx.aol.com (v77_r1.36) with ESMTP; Wed, 04 Apr 2001 08:31:25 -0400
> > > Received: from warzs.net [24.181.12.182] by list.ipswitch.com with
> ESMTP
> > > (SMTPD32-6.06) id A6272CC01DC; Wed, 04 Apr 2001 08:40:07 -0400
> > > Received: from wks210 [216.104.149.210] by warzs.net
> > > (SMTPD32-6.06) id A3C36102F0; Wed, 04 Apr 2001 08:29:55 -0400
> > > Message-ID: <01dd01c0bd03$1c58d830$[EMAIL PROTECTED]>
> > > From: "Mike Barber" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > References: <[EMAIL PROTECTED]>
> <004d01c0bbca$3ee4bde0$02c32740@
> > > wamego.net> <01c201c0bc68$60527050$[EMAIL PROTECTED]>
> <055b01c0bc88$
> > > b5b00600$[EMAIL PROTECTED]>
> > > Subject: Re: [IMail Forum] invisible mail
> > > Date: Wed, 4 Apr 2001 08:30:43 -0400
> > > MIME-Version: 1.0
> > > Content-Type: text/plain;
> > > charset="iso-8859-1"
> > > Content-Transfer-Encoding: 7bit
> > > X-Priority: 3
> > > X-MSMail-Priority: Normal
> > > X-Mailer: Microsoft Outlook Express 5.50.4522.1200
> > > X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4522.1200
> > > Precedence: bulk
> > > Sender: [EMAIL PROTECTED]
> > > Reply-To: [EMAIL PROTECTED]
> > >
> > >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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>
>
> ----------------------- Headers --------------------------------
> Return-Path: <[EMAIL PROTECTED]>
> Received: from rly-zd02.mx.aol.com (rly-zd02.mail.aol.com
[172.31.33.226])
> by air-zd05.mail.aol.com (v77_r1.36) with ESMTP; Wed, 04 Apr 2001 13:47:59 -
> 0500
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> (SMTPD32-6.06) id ADBD730372; Wed, 04 Apr 2001 13:45:33 -0400
> Message-ID: <025601c0bd2f$54f7c350$[EMAIL PROTECTED]>
> From: "Mike Barber" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> References: <[EMAIL PROTECTED]>
> Subject: Re: [IMail Forum] invisible mail
> Date: Wed, 4 Apr 2001 13:47:30 -0400
> MIME-Version: 1.0
> Content-Type: text/plain;
> charset="iso-8859-1"
> Content-Transfer-Encoding: 7bit
> X-Priority: 3
> X-MSMail-Priority: Normal
> X-Mailer: Microsoft Outlook Express 5.50.4522.1200
> X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4522.1200
> Precedence: bulk
> Sender: [EMAIL PROTECTED]
> Reply-To: [EMAIL PROTECTED]
>
>
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