Howdy,
What do the Imail logs say? If the clients are connecting via SMTP but not
authenticating, and Imail is behind a firewall, check out the KB.
"IMail - SMTP authentication failure with firewall"
http://support.ipswitch.com/kb/IM-20000707-DM02.htm
HTH
Sean German
>
>
> Hi,
>
> I can't figure out this weird problem with the SMTP server. I am making
> everyone authenticate to send mail through the IMail server, except for on
> the local subnet. I have users that can not send using
> authentication from
> outside the subnet but can send using authentication from inside
> the subnet.
> The error message is "Unable to connect to the server" (... Error Number:
> 0x8000cc0e)" I am using Microsoft Outlook as the client. When I
> check mail
> with the same user name and password it works fine. I am able to
> telnet to
> port 25 on the mail server, so it doesn't seem to be a DNS issue
> (I've also
> used the IP).
>
> Thanks,
> Ken
>
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