Todd,
Thanks for the tip. I'm still concerned about the implementation details but
you offered a good lead :)
Guy
--
Guy Isabel <[EMAIL PROTECTED]>
----- Original Message -----
From: "Todd Lahman" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Sunday, July 29, 2001 6:02 PM
Subject: Re: [IMail Forum] Round-robin delivery
> I have thought about this for a long time, and never acted on it because
the
> need never arose to implement this scenario. Although this requires
> programming, it is food for thought. You could setup a real account, so a
> mail folder exists, and have all mail delivered there. You could run a
.cmd
> script every five minutes that would look through the mail by date, and
> would then send each message in a 1-2-3 sequence to cover all support
> addresses. After the message is sent that message would be deleted from
the
> mail folder. You would need to tell the program that if there were only
two
> messages, one for support1, and one for support2, that the next message
sent
> would go to support3, then support1, and so on. I don't know anyone who
has
> done it yet, but having it in a .cmd script makes it easy to modify if
your
> support department expands.
>
> A member supported Anti-Spam Database for Postfix, Sendmail, and IMail.
> Postfix RPMs for RedHat 7.1 available in the member's section.
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>
> ----- Original Message -----
> From: "Guy Isabel" <[EMAIL PROTECTED]>
> To: "IMail Forum" <[EMAIL PROTECTED]>
> Sent: Sunday, July 29, 2001 11:35 AM
> Subject: [IMail Forum] Round-robin delivery
>
>
> > I'm fishing for ideas about accomplishing the following. Say I have an
> > e-mail address named [EMAIL PROTECTED] and there are three people
"manning
> > the help desk". They have the following individual e-mail addresses:
> > [EMAIL PROTECTED], [EMAIL PROTECTED] and [EMAIL PROTECTED]
> >
> > The obvious question: How can I set things up so that requests sent to
> > [EMAIL PROTECTED] are sent to the three people/addresses in a round-robin
> > fashion? I take it that [EMAIL PROTECTED] could be a program alias but
what
> > should the program do? Write to a file a number (1, 2 or 3) to increment
> the
> > value (modulo 3) and execute IMAIL1.EXE to get it to send the original
> > message to [EMAIL PROTECTED]? If so, would the "-f" switch in the
> IMAIL1.EXE
> > command line point to some temporary file that would indeed contain the
> text
> > of the request?
> >
> > Another possible approach could be to have [EMAIL PROTECTED] as a real
> > address and somehow programmatically changing the forwarding address on
> this
> > account to [EMAIL PROTECTED]?
> >
> > As I said, I'm looking for ideas. Any and All suggestions welcome!
> >
> > Guy
> > --
> > Guy Isabel <[EMAIL PROTECTED]>
> >
> >
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
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> >
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> >
>
>
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