You can also just create an alias for [EMAIL PROTECTED] to point to all
three....won't give you any of the other features, but it's quick and free
and accomplishes your main function.
Russ Eisenberg, CCNA, CNA, N+
Director of IT Services
Worldwide Security Network
718.380.0209
[EMAIL PROTECTED]
----- Original Message -----
From: "Ron Hornbaker" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, July 30, 2001 12:57 PM
Subject: RE: [IMail Forum] Round-robin delivery
> Guy,
>
> > I'm fishing for ideas about accomplishing the following. Say I have an
> > e-mail address named [EMAIL PROTECTED] and there are three
> > people "manning
> > the help desk". They have the following individual e-mail addresses:
> > [EMAIL PROTECTED], [EMAIL PROTECTED] and [EMAIL PROTECTED]
> >
> > The obvious question: How can I set things up so that requests sent to
> > [EMAIL PROTECTED] are sent to the three people/addresses in a round-robin
> > fashion?
>
> Have you taken a look at our new AnswerTrack Server? It integrates with
> IMail and does what you're asking plus a whole lot more, including
> response time tracking, web-based administration, SQL Server backend
> capability, maintainence of privacy of Agent's personal email address, and
> knowledge base administration. It might be overkill for you, but keep in
> mind that we've built it on a resellable model so you can make money
> selling the tracking service to your business clients.
>
> There's a full description and a free 30-day eval at
>
> http://hksi.net/answertrack/.
>
> and you can see the web interface at
>
> http://support.answertrack.com/.
>
> Regards,
>
> Ron Hornbaker
> [EMAIL PROTECTED]
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
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>
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