Thanks for the reply. Are you suggesting that Declude Anti-Virus by itself without the IMail Anti-Virus app is a much better solution. Do you have any evidence that this is true? Have others experienced this problem and switched over to Declude?
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Roger Heath Sent: Thursday, April 18, 2002 9:40 AM To: Max Carter Subject: Re: [IMail Forum] IMail Anti-Virus Application Causes Front-End IMail Server to Stop Processing Mail w/out Warning! Reply to: Max Carter Re: [IMail Forum] IMail Anti-Virus Application Causes Front-End IMail Server to Stop Processing Mail w/out Warning! on Thursday 8:32:25 AM www.declude.com -- Roger Heath ----- Copy of Original Message(s): ----- M> Hello! We recently installed the IMail Anti-Virus application on a M> front-end W2K server (both servers are W2K with quad processors, tons of M> memory, etc). This server scans our existing IMail Server v.706. We've M> experienced numerous incidents where the anti-virus server processes M> (carrier scan and watchdog) stop without warning and then cause the M> separate IMail Server v7.06 to stop processing messages. M> In addition, the latest incident caused all of the email sent during the M> scanning outage timeframe to be dropped. I manually stopped the M> scanning after being notified by our customers that their email services M> weren't working. We've setup alerts using Whats Up Gold - we receive M> no error messages. Also, both the carrier scan and carrier scan M> watchdog service are up and running every time - there is no evidence at M> all that there may be a problem. IPSwitch support had us add an M> additional registry key to increase the number of processes that the M> IMail server will spawn before our latest issue occurred. M> Has anyone else experienced this issue? We've exhausted our means and M> resources on resolving this issue with no success. I'd appreciate any M> advice that you may have to offer...and thanks! -- ActivatorMail(tm) ver.041402 Scanned for all viruses by www.activatormail.com intelligent anti-virus anti-spam service Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
