[EMAIL PROTECTED] wrote:

> I normally lurk around here but have finally decided to beg for help (or at
> least some commiseration) on an issue that we have been having.   
> 
> We have been using Imail since January for web email only (no pop access).
> We started with version 7.0x(whatever it was when we started) and I just
> applied the 7.1 upgrade and hotfix today.  We have about 1800 users, but
> very little access.  No more than 20-30 users are ever logged in at the same
> time and the mail volume is very low.   The box is an NT 4.0 SP6a server
> with 512 MB RAM and 60+ GB of available hard drive space.  Definitely
> capable of doing the job.   We add, modify, remove users (etc.) through the
> web administration interface.  Here is where the problem is.  It takes a
> full 5 minutes to load the user administration panels.  Then when you add a
> user it takes another five minutes to get back to the screen.   Is anyone
> else experiencing this??   I spent a few days back in January on the phone
> with customer support at Ipswitch and while they agreed that there was
> definitely a problem, they couldn't give me any answer on how to fix it.
> Another college in our system is using the 6.0x version with over 2500 users
> and they don't have this problem.   I have been hoping that each
> hotfix/upgrade would fix it, but I just tried it again and have the same
> problem.   I just want to know if anyone else is experiencing this and
> whether anyone has any suggestions.
> 
> Thanks for listening!
> 
> Kim 


Kim,

How is the routing maintenance been on your server? ie: defrag the hard 
drives?

~Rick




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