DiskKeeper runs nightly on this machine, so it isn't fragmented. It's less than a year old, and the cpu usage is never more than 5% (except when sending a message to all users which I only do in the early morning hours)
A few other details I failed to mention: using the Imail database user naming convention is firstname.lastname one domain only Thanks for taking the time to look at this! Kim -----Original Message----- From: Rick Leske [mailto:[EMAIL PROTECTED]] Sent: Monday, May 20, 2002 6:41 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Web Administration Problem [EMAIL PROTECTED] wrote: > I normally lurk around here but have finally decided to beg for help (or at > least some commiseration) on an issue that we have been having. > > We have been using Imail since January for web email only (no pop access). > We started with version 7.0x(whatever it was when we started) and I just > applied the 7.1 upgrade and hotfix today. We have about 1800 users, but > very little access. No more than 20-30 users are ever logged in at the same > time and the mail volume is very low. The box is an NT 4.0 SP6a server > with 512 MB RAM and 60+ GB of available hard drive space. Definitely > capable of doing the job. We add, modify, remove users (etc.) through the > web administration interface. Here is where the problem is. It takes a > full 5 minutes to load the user administration panels. Then when you add a > user it takes another five minutes to get back to the screen. Is anyone > else experiencing this?? I spent a few days back in January on the phone > with customer support at Ipswitch and while they agreed that there was > definitely a problem, they couldn't give me any answer on how to fix it. > Another college in our system is using the 6.0x version with over 2500 users > and they don't have this problem. I have been hoping that each > hotfix/upgrade would fix it, but I just tried it again and have the same > problem. I just want to know if anyone else is experiencing this and > whether anyone has any suggestions. > > Thanks for listening! > > Kim Kim, How is the routing maintenance been on your server? ie: defrag the hard drives? ~Rick Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
