5 things come to mind. 1. Real Time Virus Scanner. (Should not be scanning those directories.) 2. Indexing service. (Should be disabled.) 3. Drive space. (How much free space is available.) 4. Partition fragmentation. (Partitions that hold spool and user mail boxes become heavily fragmented.) 4. Power supply. (Although you did not say the server actually rebooted on its own.)
John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:IMail_Forum- > [EMAIL PROTECTED]] On Behalf Of David Sullivan > Sent: Thursday, January 30, 2003 5:18 AM > To: [EMAIL PROTECTED] > Subject: [IMail Forum] Mysterious Imail Server Lockup > > Our Imail server locked up on Tues. night, wouldn't accept SMTP, POP3, 8383 > connections. Terminal Server would attempt to connect and just show blue > screen. At console we can see windows background blue screen (not BSOD), > ctrl-alt-del doesn't work, we can move mouse but right click doesn't work. > Only way to get system out of this state is hard reboot via power switch. > > It happened once more Tues. night, then happened last night. Last night it > would hang on reboot sometimes and require additional reboot. In addition, > last night while we were on TS, it started refusing SMTP connections. > Memory has about 75% free and CPU rarely goes above 10%. > > We're running W2k, SP3, Imail 7.13, Declude, F-Prot on Dell 2650 1G RAM. > > We find nothing remarkable in event log, nothing remarkable in Imail logs. > I've cut Imail processes from 35 to 20 (thinking maybe "mystery heap" > problem). Haven't been able to complete virus scan but so far, nothing > remarkable. > > The only oddity is that the explorer process tends to lock up when trying to > access Imail spool folder. I can go anywhere else in file system but 1 out > of 2 times it locks up when I try to go in there. Checked from command line > and it's got about 2000 files. > > Has anyone experienced anything like this and/or have any ideas where to > look next? To be honest we're starting to get a little stumped. > > Thanks > > David > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
