One of my users has had intermittent difficulty sending himself email from a
pacbell.net account.  He has also had trouble sending me e-mail from the
same account.  I've checked the DNS settings and the MX records for his
domain (webcastro.com) and they pass muster just fine.  I've white listed
his PacBell account to make sure Declude junkmail is not inadvertently
holding his mail, and I've sent multiple test messages to the account from
hotmail and other non-iMail post offices and all get through without a
problem.  I've also noticed that he gets well over a hundred messages a day
(mostly spam) steadily throughout the day.   Yet he still has intermittent
problems receiving messages from his PacBell.net account.  He has gotten one
rejection message from PacBell indicating it could not deliver the message
within a day and has returned it.  I'm including this message below (which
he was finally able to successfully send me from his PacBell account).  I'm
somewhat at a loss as to what the problem might be and would appreciate any
and all suggestions as to what I might look for or do to resolve this issue.

Thanks!

Wolf

Error Message from PacBell:


  Return-path: <[EMAIL PROTECTED]>
  Received: from mta6.snfc21.pbi.net by mta6.snfc21.pbi.net
   (iPlanet Messaging Server 5.1 HotFix 1.6 (built Oct 18 2002))
   id <[EMAIL PROTECTED]>; Fri, 28 Mar 2003 00:34:00 -0800
(PST)
  Received: from pacbell.net ([63.195.49.81])
   by mta6.snfc21.pbi.net (iPlanet Messaging Server 5.1 HotFix 1.6 (built
Oct 18
   2002)) with ESMTP id <[EMAIL PROTECTED]> for
   [EMAIL PROTECTED]; Wed, 26 Mar 2003 15:23:25 -0800 (PST)
  Date: Wed, 26 Mar 2003 15:23:22 -0800
  From: RON WILLIAMS <[EMAIL PROTECTED]>
  Subject: Email
  To: Wolf Tombe <[EMAIL PROTECTED]>
  Message-id: <[EMAIL PROTECTED]>
  MIME-version: 1.0
  Content-type: text/plain; format=flowed; charset=us-ascii
  Content-transfer-encoding: 7bit
  X-Accept-Language: en-us, en
  User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.0.2)
   Gecko/20030208 Netscape/7.02

Your message is being returned; it has been enqueued and undeliverable for
1 day to the following recipients:

  Recipient address: [EMAIL PROTECTED]
  Reason: unable to deliver this message after 1 day


Delivery attempt history for your mail:

Thu, 27 Mar 2003 22:15:08 -0800 (PST)
; initial status response expected

Thu, 27 Mar 2003 18:14:57 -0800 (PST)
; initial status response expected

Thu, 27 Mar 2003 14:18:42 -0800 (PST)
; initial status response expected

Thu, 27 Mar 2003 06:18:23 -0800 (PST)
; initial status response expected

Wed, 26 Mar 2003 22:16:13 -0800 (PST)
; initial status response expected

Wed, 26 Mar 2003 21:26:57 -0800 (PST)
; initial status response expected

Wed, 26 Mar 2003 17:24:28 -0800 (PST)
; initial status response expected

Wed, 26 Mar 2003 15:24:28 -0800 (PST)
; initial status response expected
 

Reporting-MTA: dns;mta6.snfc21.pbi.net (mta6.snfc21.pbi.net)

Original-recipient: rfc822;[EMAIL PROTECTED]
Final-recipient: rfc822;[EMAIL PROTECTED]
Action: failed
Status: 5.0.0 (unable to deliver this message after 1 day)


---
[This E-mail scanned for viruses by Declude Virus]


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