Running 7.13

We've been experiencing POP problems for about a week and a half.
Clients report
"POP 3 server has not responded in 60 seconds,"  "unexpectedly
disconnected from mail server," "unable to find mailserver," etc.

I've monitored cpu and memory usage off and on.  I would estimate cpu
usage to average about 40% during some survey times, 60-70% during other
monitoring occasions.  It gets as low as 2% (for a second or three) and
as high as 100% (for just a couple seconds--five seconds was the longest
I have seen it stay at 100%).  When cpu usage is high, either
POP3d32.exe or SMTPd32.exe are the big users with multiple instances of
both and one instance or either using as much as 66% at times.

I have one customer with his own host that is temporarily monitoring his
employees' emails.  I've had a "catch all mails" in place to get his
employees' emails to him for about two months or so.  I would love to
terminate that and will make the most of any excuse and have already
started to work that angle.  

Anyone with excellent recall might remember I was having problems with
smtp32.exe using a great deal of cpu time and stopping when it couldn't
get more a few weeks ago.  On the advice of list members, I cleaned my
spool to remove a "zombied" message.  That took care of my smpt problem.
My pop problem started about a week or so later.

I would like to upgrade to 8 as a "reinstallation" type of solution.  My
boss has concerns about that plan (based on his experience of what can
happen when you upgrade an certain OS's or software and with a problem
and having the problem snowball).  I understand his concern but can't
say I share it with regard to Imail.

I have two questions:

1)  Anyone have a solution or suggestions for the POP problem?  He'll
let me upgrade after I fix.
2)  Can anyone tell me if the upgrade to 8 replaces all program files?
If it replaces all program files then I might be able to persuade him to
let me upgrade.  

Of course, I am open to any other suggestions.

Thanks, 
Katie





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