> However, my customers on dialup, wireless, even ethernet in > the same building as our NOC, shouldn't have such errors so > frequently--and it's a new problem.
Katie, When I asked you to check for "send error" lines I suspected problems due to high latency delays on certain connection types. Not only satellite connections but also dialup-lines with heavy traffic can have long delays. You can check this with ping: C:\ping [your.server.ip] -t You can incerase the traffic indicating the parameter -l 6400 on the end that sends out ping packets with a size of 6400 bytes: C:\ping [your.server.ip] -t -t 6400 We've seen that high delays between 2 following packets can cause the Imail server to drop silently the connection (SMTP and POP3) In the logfile then we've found several lines containing "send error 10054" The client can't send or recieve no more packets to/from the server and after his timeout value he reports an error. Markus To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
