A problem with a client having email sent from [EMAIL PROTECTED]

I have that address in the servers white list and it is activated

How come it is still being deleted?

Regards
Peter



Our logs found this
 
20030805 050120 127.0.0.1       SMTPD (006002FA) [192.168.0.100] connect
63.231.195.113 port 3070
20030805 050120 127.0.0.1       SMTPD (006002FA) [63.231.195.113] HELO
mpls-qmqp-02.inet.qwest.net
20030805 050120 127.0.0.1       SMTPD (006002FA) [63.231.195.113] MAIL
FROM:<[EMAIL PROTECTED]>
20030805 050120 127.0.0.1       SMTPD (006002FA) [63.231.195.113] RCPT
TO:<[EMAIL PROTECTED]>
20030805 050121 127.0.0.1       SMTPD (006002FA) [63.231.195.113]
C:\IMail\spool\D9160006002fa22da.SMD 2147
20030805 050121 127.0.0.1       SMTPD (006002FA) performing antispam checks
 
Then it goes to the spam area and our spamlog say this
 
08:05 05:01 SMTPD(006002FA) [00002048] <www.ouraddress.com> BLACKLIST:
connecting to service (spamhaus:*:sbl.spamhaus.org)
08:05 05:01 SMTPD(006002FA) [00002048] <www.ouraddress.com> BLACKLIST:
63.231.195.113 was not found on list (spamhaus:*:sbl.spamhaus.org)
08:05 05:01 SMTPD(006002FA) [00002048] <www.ouraddress.com> BLACKLIST:
connecting to service (fiveten:*:blackholes.five-ten-sg.com)
08:05 05:01 SMTPD(006002FA) [00002048] <www.ouraddress.com> BLACKLIST:
63.231.195.113 was found on list (fiveten:*:blackholes.five-ten-sg.com)
08:05 05:01 SMTPD(006002FA) [00002048] <www.ouraddress.com> message failed
check <fiveten> which was marked as trusted, deleting


fiveten:*:blackholes.five-ten-sg.com says this

IP address 63.231.195.113 is listed here as qwest.net spam-support. Please
note that the following comments apply to qwest.net since 63.231.195.113
seems to be owned or controlled by them. 

 This does NOT mean that we ever received spam from 63.231.195.113. It just
means that the upstream owner of that address block (which seems to be
qwest.net) is listed here for spam support. That upstream needs to resolve
the below issues. 

"added 2002-08-11; spam support - hosting giantrewards/intervolved on
216.150.221.* and 66.77.33.143"
"added 2002-09-10; spam support - hosting blastdirect.com on
net-63-236-75-0-1"
"added 2002-09-11; spam support - see
spamhaus.org/sbl/listings.lasso?isp=qwest.net&-nothing=Search"
"added 2002-12-05; spam support - hosting freedom-technologies.net, see
spews.org/html/S807.html"
"added 2003-06-17; spam support - hosting www2.epcparts.com on 65.119.10.65"
"added 2003-07-20; spam support - hosting kohls.com spammer"
"added 2003-07-30; spam support - see
spamhaus.org/SBL/sbl.lasso?query=SBL9622"


If some mail server is rejecting your email based on the above listing, ask
them to either whitelist your address or to stop using this list. I don't
know who is using blackholes.five-ten-sg.com to block email - it is my
personal list used to protect my personal mail servers (and my clients). I
make it public so that anyone who has mail rejected here can find out why it
was rejected. 

You might want to search on Google in news.admin.net-abuse.* for qwest.net.
You might consider moving to a provider whose ip packets are more acceptable
to the rest of the internet. 


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