Title: Message
Earthlink forces all their dial-up users to use their (Earthlink's) SMTP server for outgoing mail. Have your users point to their SMTP server to send mail and yours to receive mail. If they have the address they use on your server as their Reply To or From field this will work as they want it to.
 
Eric S
----- Original Message -----
Sent: Friday, December 19, 2003 10:50 AM
Subject: [IMail Forum] Dial In to SMTP

I've recently come in charge of an Imail Express version 8.04 that my company uses as an outgoing SMTP mail server. With high speed connections, the outgoing server works fine, and mail is sent with no issue. When users dial up for an Internet connection using Earthlink, they receive the following error in Outlook 2002:
 
Find outgoing mail server (SMTP): Unable to connect to the outgoing mail server (SMTP). Please verify the server name in the outgoing mail server field. If that information is correct, close this dialog, click More Settings and verify the port and SSL information on the Advanced tab.
 
I know the settings are correct, because if I connect the computer to a high speed connection, e-mail works. The problem only occurs on Earthlink dial-up. Any thoughts would be appreciated. Can dial-up be used with IMail?
 
Thanks,
Ken
 
 

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