RE: [IMail Forum] Dial In to SMTP

[Henry Isgett]

Title: Message

You will need to change your outgoing SMTP server in Outlook to smtp.earthlink.net. They are forcing earthlink users to route email through their mail servers.

 

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Henry H. Isgett, MCSE 
       Network Administrator 

ACS Technologies
180 N. Dunbarton Drive
Florence, SC 29501
p /  843.413.8194

e /  [EMAIL PROTECTED]
i  /  www.acstechnologies.com

 

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From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kenneth Ryan
Sent: Friday, December 19, 2003 10:50 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Dial In to SMTP

I've recently come in charge of an Imail Express version 8.04 that my company uses as an outgoing SMTP mail server. With high speed connections, the outgoing server works fine, and mail is sent with no issue. When users dial up for an Internet connection using Earthlink, they receive the following error in Outlook 2002:

 

Find outgoing mail server (SMTP): Unable to connect to the outgoing mail server (SMTP). Please verify the server name in the outgoing mail server field. If that information is correct, close this dialog, click More Settings and verify the port and SSL information on the Advanced tab.

 

I know the settings are correct, because if I connect the computer to a high speed connection, e-mail works. The problem only occurs on Earthlink dial-up. Any thoughts would be appreciated. Can dial-up be used with IMail?

 

Thanks,

Ken