Title: Message
Had this problem with a company that uses Earthlink for their remote sales folks.  They could change their SMTP to use Earthlink, but this presented another problem.  If they tried to send mail to an internal user, the mail server being set to force authentication for domain users would bounce the message.  There was no way for the remote user to authenticate since Earthlink was now relaying the mail.  The only way around it quickly and easily was to setup another mail server listening on another port that would relay the mail from the remote users to the main server.  Then I set the new server to authenticate to the main server and relay mail for the remotes.  Worked like a charm.
 
 
----- Original Message -----
Sent: Friday, December 19, 2003 10:50
Subject: [IMail Forum] Dial In to SMTP

I've recently come in charge of an Imail Express version 8.04 that my company uses as an outgoing SMTP mail server. With high speed connections, the outgoing server works fine, and mail is sent with no issue. When users dial up for an Internet connection using Earthlink, they receive the following error in Outlook 2002:
 
Find outgoing mail server (SMTP): Unable to connect to the outgoing mail server (SMTP). Please verify the server name in the outgoing mail server field. If that information is correct, close this dialog, click More Settings and verify the port and SSL information on the Advanced tab.
 
I know the settings are correct, because if I connect the computer to a high speed connection, e-mail works. The problem only occurs on Earthlink dial-up. Any thoughts would be appreciated. Can dial-up be used with IMail?
 
Thanks,
Ken
 
 

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