enter the IP address and see what happens.
Burzin
At 09:50 AM 12/19/2003, you wrote:
I've recently come in charge of an Imail Express version 8.04 that my company uses as an outgoing SMTP mail server. With high speed connections, the outgoing server works fine, and mail is sent with no issue. When users dial up for an Internet connection using Earthlink, they receive the following error in Outlook 2002:
Find outgoing mail server (SMTP): Unable to connect to the outgoing mail server (SMTP). Please verify the server name in the outgoing mail server field. If that information is correct, close this dialog, click More Settings and verify the port and SSL information on the Advanced tab.
I know the settings are correct, because if I connect the computer to a high speed connection, e-mail works. The problem only occurs on Earthlink dial-up. Any thoughts would be appreciated. Can dial-up be used with IMail?
Thanks, Ken
------ Burzin Sumariwalla Phone: (314) 994-9411 x291 [EMAIL PROTECTED] Fax: (314) 997-7615 Pager: (314) 407-3345
Networking and Telecommunications Manager
Information Technology Services
St. Louis County Library District
1640 S. Lindbergh Blvd.
St. Louis, MO 63131
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