I am on the phone with Symantec at the moment. Bu I think I am going to have
to use a packet sniffer to fix this problem.
Do yo think this could happen it the receiving mail server has its timeouts
set too short like 10seconds

When I was trying to type the EHLO I would get disconnected when typing too
slowly????


Kevin Bilbee

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
> Sent: Tuesday, January 06, 2004 4:32 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] OT: ESMTP
>
>
>
> >OK. So the server determine ESMPT by trying the EHLO and if it
> fails it is
> >not supported. I get that now. I did not know how htat worked before.
>
> Correct.
>
> > > It is OK for a mailserver to reject the EHLO, but only if it will
> > > accept a HELO.
> >
> >It does accept the HELO after rejecting the EHLO
>
> OK, then the remote mailserver is operating properly.
>
> > > Could you post all the SMTP or SMTP- log file entries (the
> SMTPD entries
> > > are not needed) for this E-mail?
> >
> >So after looking at the log files I realized the final delivery is by our
> >Symantec gateway not the imail server. We are only having
> problems wiht this
> >one server.
>
> In this case, you would need to look at the log file entries for the
> Symantec gateway.
>
> If they log each piece of the SMTP transaction, it should be easy to
> identify where the problem is.  If they do not, you would
> probably need to
> resort to using a packet sniffer or looking at the logs of the remote
> mailserver.
>
>                                                     -Scott
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