Ours is a very simple setup ... using iMail database.. and our user count is low. Our mail relay is switched off and the usage is not high... so i doubt if there is spamming.. but will check further.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Venkateswarlu Swarna Sent: Tuesday, June 29, 2004 7:53 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Login fail via webmail - Please help a desperate iMail newbie We have already set UseMultiConnect to 1 and MaxConnect to 10. ---- Thanks & regards Venkateswarlu Swarna Systems Engineer Intelligroup Asia pvt. Ltd. Hyderabad - 500063 Tel: +91-040-23297487 Cell: +91-09440310410 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Tripp Allen Sent: Tuesday, June 29, 2004 5:04 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Login fail via webmail - Please help a desperate iMail newbie MessageDo you have IMail set for multiple DB connections? IMail supports multiple database connections. Enabling this feature will improve performance when using an external database. This can be enabled by creating and setting two registry keys: HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Global\UseMultiConnect HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Global\MaxConnect The first key, UseMultiConnect should be set to 1 to enable multiple database connections. The second key, MaxConnect should be set to the maximum number of connections allowed, 3 or 4 should be plenty. Tripp ----- Original Message ----- From: Venkateswarlu Swarna To: [EMAIL PROTECTED] Sent: Tuesday, June 29, 2004 5:45 AM Subject: RE: [IMail Forum] Login fail via webmail - Please help a desperate iMail newbie Hi, We are also facing same problem. We have only one domain with 20000 users in external database SQL 2000. After some random 4-5 retries it is logging in. ---- Thanks & regards Venkateswarlu Swarna Systems Engineer Intelligroup Asia pvt. Ltd. Hyderabad - 500063 Tel: +91-040-23297487 Cell: +91-09440310410 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Lim Siew Yin Sent: Tuesday, June 29, 2004 2:33 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Login fail via webmail - Please help a desperate iMail newbie Broadband. The connection shouldnt be the problem here as during my test, I tried various domains at the same time. Some domains are downright problematic .. need to at least try 3 - 5 times to be able to login whereas the others is around 2 times. It isnt the userid and password either as using the same id and password... will eventually get you in after a few tries. my usual response to my customers are .. keep trying ... :( which i know is bad.. but i really duuno how to handle this. However, using email clients like outlook express ... they have no problem at all. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of John Tolmachoff (Lists) Sent: Tuesday, June 29, 2004 2:14 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Login fail via webmail - Please help a desperate iMail newbie What kind of connection are they logging on from? (Dial up, AOL, Satellite, EarthLink, etc.) John Tolmachoff Engineer/Consultant/Owner eServices For You -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lim Siew Yin Sent: Monday, June 28, 2004 11:01 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Login fail via webmail - Please help a desperate iMail newbie yes.. i am sure because i tested them myself. All userid are full email address. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Travis Rabe Sent: Tuesday, June 29, 2004 1:19 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Login fail via webmail - Please help a desperate iMail newbie Make sure if they are from a virtual domain that equals full email address. For example, [EMAIL PROTECTED], not just username. Travis -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lim Siew Yin Sent: Monday, June 28, 2004 10:03 PM To: [EMAIL PROTECTED] Subject: [IMail Forum] Login fail via webmail - Please help a desperate iMail newbie Hi folks, I keep getting complaints from my customers that they can't login via the webmail interface. I did some checking and found out that ... 1. Almost all my customers will not be able to login the 1st time. (http://mail.mydomain.com:8383) However, the rate of successful 1st time login is higher if they use http://mail.mydomain.com:8383/login.cgi instead. 2. Some domain have higher failure rate than others. For example, I have one whereby if i use the 8383/login.cgi link, the failure rate (failing to login 1st time) is 30% whereas another is 100% (so far...) In all the test, the userid and password are correctly keyed in ... I purposely created some test accounts with SIMPLE password and userids... Please help, I am using iMAIL 7.12 Any info/suggestions/help is greatly appreciated. Thanks. SY Lim. 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