The functions of the CRM software are
not an issue here. What is at issue is the user has a need to send out e-mails
from his computer, and the ISP will not allow outbound port 25 traffic to other
servers, and restrict a per session count of 50. To be honest with you, that
sounds perfectly reasonable a cable ISP provider, cable connections are primarily
designed for home and small business users, not those you need to run services
on them.
So, I would say he has 2 reasonable
options:
1. Change ISP to a business class
non-cable service.
2. Configure the CRM software to send
outbound to a different port to your server, and configure your server/firewall
to receive on that port and forward to your mail server on port 25.
If he wants to run business services
(sending large amounts of e-mail from what ever software) he needs to get a
connection that is designed to allow that.
John Tolmachoff
Engineer/Consultant/Owner
eServices For You
-----Original Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Matrosity Tech Support
Sent: Saturday,
October 23, 2004 9:21 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Batch
Sending
Well, his CRM app is out of date and will
not function much longer given the spam filtering that's going on. Time to get
him into a solution that will work on your servers or send him off to
Salesforce.com
Bill
Foresman
Matrosity Hosting
www.matrosityhosting.com
Office:
850-656-2644
-----Original Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Darin Cox
Sent: Saturday,
October 23, 2004 11:11 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Batch
Sending
Ok, so other listservs aren't an option....then we're down
to using a different SMTP server (yours or someone else's) on port
587 so it doesn't get blocked by his network provider.
----- Original Message -----
Sent: Saturday, October
23, 2004 11:55 AM
Subject: Re: [IMail Forum]
Batch Sending
Won't work because of the application he's using. He
uses a CRM application with its own mail client. Mailing lists would be
redundant and a little more than he could probably handle (he's not that well
versed and needs some hand holding most of the time with this stuff).
I considered setting him up with IMail and letting him use
something like an alternate port relay service, but it won't work if there is
no way for IMail to send in batches. The CRM app won't do this, as it
just pumps out emails as fast as it can, so I need to have something queue them
and dole them out to the cable provider's SMTP server in limited batches.
----- Original Message -----
Sent: Saturday, October
23, 2004 11:07
Subject: RE: [IMail Forum]
Batch Sending
Why not sell him a list service, host
the list on your server, he sends one e-mail out to the list which then sends
to all his customers.
John Tolmachoff
Engineer/Consultant/Owner
eServices For You
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Jeffery Rehm
Sent: Saturday,
October 23, 2004 7:43 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Batch
Sending
Can IMail be configured to send emails in batches of say 50
through a relay host, or does anyone know of something that will?
I have a customer that has no choice of providers except a
cable provider who recently started blocking port 25 to all SMTP servers except
their own and restricts emails to 50 in one shot. His thought was to
simply upgrade to their business class service, but the only advantage of this
was that they removed the port 25 block. They would still restrict him to
50 emails.
It only becomes a problem when he does a broadcast
message (price updates, etc.) to his customers, but he does this at least
once a week to around 2000 customers. This isn't spam, but mail to people
that want his mailings and do business with him regularly.
For the extra $70 the cable company wants for the business
class service, they shouldn't restrict anything, but in their infinite wisdom
they deem it necessary to choke the hell out of business owners also.
Jeffery Rehm
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