On the client machines with the unknown states: In the registry: 

Goto HKEY_CURRENT_USER\SOFTWARE\Ipswitch\Messenger\Version 1.0\Settings
You'll see a value: "Client Uses NAT" it is by default set to 0. Set it to 1 and 
restart the client. 

Bob
--
Robert S. Stull
Messaging Products Manager
Ipswitch, Inc.
706.855.5314 x204
--
Anyone can dabble, but once you've made that commitment, your blood has that 
particular thing in it, and it's very hard for people to stop you.--Bill Cosby



---------- Original Message ----------------------------------
From: "nic. schellekens" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date:  Wed, 5 Feb 2003 18:37:44 +0100

>Am having the exact same problem and am in contact with the Dutch
>distributor. Seems somewhere there are some confusing matters going on
>regarding loggin on, which domain to use etc.
>Perhaps an idea for the documentation to be more extensive?
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED]]On Behalf Of Mike
>Wiegers
>Sent: woensdag 5 februari 2003 18:35
>To: [EMAIL PROTECTED]
>Subject: [IpswitchIM_Forum] Clients on private network Server on
>Internet network
>
>
>Installed the demo on a valid internet ip and installed the clients on a
>private ip network segment. The clients can attach to the server but
>will be disconnected from the server after a length of time. Also the
>clients show the status of each other in "unknown state" and cannot send
>instant messages back and forth. You do get the messages when you log
>off and back onto the server. Can this setup exist without any changes
>to the private network? If not what changes need to take place?
>
 

 
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