Let's keep our subject lines a little more descriptive please. David Ferrin A complex system that does not work is invariably found to have evolved from a simpler system that worked perfectly.
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of jamie Sent: Tuesday, September 17, 2013 4:37 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] have reported it Hi all I have reported this and they could not find the issue on there computers but what i find interesting is now all on here is reporting some thing to do with this Thank you Jamie -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Greg Washington Sent: 17 September 2013 21:24 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] more on out look 2007 with jaws Jamie, If you haven't already could you report this to FS. If you don't mind I will forward your email to them. Greg -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of jamie Sent: Tuesday, September 17, 2013 2:20 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] more on out look 2007 with jaws Hi all Instead the letter t or h will appear in the body of the mail this is what happens with me when presson escape then opening a mail again it shows a edit box using jaws 14 and 15 beta without you presson reply to it first in out look 2007 thank you Jamie -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of John M. Sent: 17 September 2013 20:02 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Ongoing problem with Outlook 2007 using Jaws 14 or 15beta Greg, This sounds very similar to a problem I was having on a XP system. I don't remember specifically what the culprit was, but I believe that it was another program--possibly the software for my Samsung printer/scanner/fax. Every couple of minutes, it was doing something which caused Jaws to mess up. So, if this is a new behavior, try to determine what has changed on your system just prior to the problem appearing. It may be something as innocent as updated drivers, an application software update or even a Windows patch Tuesday. Was it happening prior to the install of the Jaws 15 beta? Which leads me to a real pet peeve of mine--folks testing out software, especially beta software, on the machine which they rely on daily. I'm sure that others on the list will chime in with other possible solutions. John ----- Original Message ----- From: "Greg Washington" <gregw...@comcast.net> To: <jaws-users-list@jaws-users.com> Sent: Tuesday, September 17, 2013 2:28 PM Subject: [JAWS-Users] Ongoing problem with Outlook 2007 using Jaws 14 or 15beta >I am trying to identify why Outlook 2007 on my Windows 7 64 bit Toshiba >notebook computer does not work properly with either Jaws 14 or Jaws 15 >beta. I have spoken to both Fs tech support and Microsoft >accessibility support without any success. The problem is that when I >open Outlook 2007 in Jaws 14 or 15 beta Jaws will read emails properly >for a while, 3 to 5 minutes or so. However at some point Jaws stops >reading emails that are in html format. Jaws presents them in a >strange format with many garbled text and the html commands such as t >to move to tables and h to move to headings do not work. Instead the >letter t or h will appear in the body of the email. And the cursor >key (+ on the numpad) says pc cursor rather than virtual pc cursor >which it says when Jaws is working properly when reading open html >emails. If I close Outlook and reopen it Jaws will work properly >again for a few minutes and then revert to not displaying html emails >correctly. > > Fs tech support has been unable to duplicate this problem on their > computers and have received no reports from other Jaws users with my > problem. FS had me completely uninstall Jaws 14 and do a clean > reinstall but that did not eliminate the problem. they also checked > all my Jaws 14 settings and they seem to be working properly. > > Microsoft support says it must be a Fs issue since my Outlook 2007 > installation looks fine to them. They checked all my settings for > Outlook > 2007 and nothing they did eliminated the problem. I also ran the > Office diagnostic from the Outlook 2007 help menu and it found no > problems with my Outlook 2007 program. > > So I am wondering what could be happening on my system to cause this > to happen. Any suggestions would be appreciated. > Thanks, > Greg Washington > > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
