While there are differences of opinion on the issue *storage* problem (ie do we 
store our issues in Jira or GitHub), there seems to be common ground on solving 
the *access* problem for users that report issues.

If we can get a GitHub connector up and running for Jira, so that any user who 
wants to report an issue can simply sign in with the GitHub account that they 
(in all likelihood) have already got, we can solve the access problem and lower 
the barrier to entry for reporters.

I don’t know the split between how many reporters we lose because they can’t 
(or won’t) make a Jira account vs. how many we lose because they can’t navigate 
Jira once they’re in. But it would be a start.

This suggests a couple of questions:

1. Can such a GitHub connector be installed on the Jira we’ve already got?
2. If not, can anyone provide a (vague) timescale for getting things into Jira 
Cloud and enabling the connector? (I appreciate this is probably a long job.)

Chris

On Sat, 8 Feb 2020, at 2:14 PM, Daniel Beck wrote:
> 
> 
> On Sat, Feb 8, 2020 at 2:46 PM Tim Jacomb <timjaco...@gmail.com> wrote:
>> 
>> (replies inline)
>> On Sat, 8 Feb 2020 at 12:13, Daniel Beck <db...@cloudbees.com> wrote:
>>> 
>>> On Fri, Feb 7, 2020 at 7:31 PM 'Gavin Mogan' via Jenkins Developers 
>>> <jenkinsci-dev@googlegroups.com> wrote:
>>>> I also really want to see issues.jenkins go away, but mostly due to how 
>>>> slow it is. I don't think cloud is a lot better, but way less maintenance 
>>>> for people.
>>> 
>>> When was the last time our Jira instance had performance/availability 
>>> problems? I don't think there have been any problems so far this year, and 
>>> probably not to a notable degree in the last few months of last year...
>>> 
>> 
>>  Now?
>> image.png
>> It takes me 9 seconds to open JIRA for it to be interactive.
>> And then I have to log in every single time...
> 
> The only view that even comes close to that for me is the System Default 
> dashboard when not logged in, is that what I'm seeing here?(How about 
> following an issue link from the changelog?)
> 
> I have five custom dashboards, so I never see the default one -- and opening 
> issues is almost instantaneous for me. Otherwise I'd go crazy, updating 
> dozens of issues every week for the past several years.
> 
> I'm also not logged out more than once a week or so. Is it possible that 
> you're rarely using Jira to begin with?
> 

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