While there are differences of opinion on the issue *storage* problem (ie do we store our issues in Jira or GitHub), there seems to be common ground on solving the *access* problem for users that report issues.
If we can get a GitHub connector up and running for Jira, so that any user who wants to report an issue can simply sign in with the GitHub account that they (in all likelihood) have already got, we can solve the access problem and lower the barrier to entry for reporters. I don’t know the split between how many reporters we lose because they can’t (or won’t) make a Jira account vs. how many we lose because they can’t navigate Jira once they’re in. But it would be a start. This suggests a couple of questions: 1. Can such a GitHub connector be installed on the Jira we’ve already got? 2. If not, can anyone provide a (vague) timescale for getting things into Jira Cloud and enabling the connector? (I appreciate this is probably a long job.) Chris On Sat, 8 Feb 2020, at 2:14 PM, Daniel Beck wrote: > > > On Sat, Feb 8, 2020 at 2:46 PM Tim Jacomb <timjaco...@gmail.com> wrote: >> >> (replies inline) >> On Sat, 8 Feb 2020 at 12:13, Daniel Beck <db...@cloudbees.com> wrote: >>> >>> On Fri, Feb 7, 2020 at 7:31 PM 'Gavin Mogan' via Jenkins Developers >>> <jenkinsci-dev@googlegroups.com> wrote: >>>> I also really want to see issues.jenkins go away, but mostly due to how >>>> slow it is. I don't think cloud is a lot better, but way less maintenance >>>> for people. >>> >>> When was the last time our Jira instance had performance/availability >>> problems? I don't think there have been any problems so far this year, and >>> probably not to a notable degree in the last few months of last year... >>> >> >> Now? >> image.png >> It takes me 9 seconds to open JIRA for it to be interactive. >> And then I have to log in every single time... > > The only view that even comes close to that for me is the System Default > dashboard when not logged in, is that what I'm seeing here?(How about > following an issue link from the changelog?) > > I have five custom dashboards, so I never see the default one -- and opening > issues is almost instantaneous for me. Otherwise I'd go crazy, updating > dozens of issues every week for the past several years. > > I'm also not logged out more than once a week or so. Is it possible that > you're rarely using Jira to begin with? > > -- > You received this message because you are subscribed to the Google Groups > "Jenkins Developers" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to jenkinsci-dev+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/jenkinsci-dev/CAMo7Pt%2BQsV%3DxJEGMdo1NU%3D5PxiMbE6c8bbMu7SrKmHcC06Fn%3Dg%40mail.gmail.com > > <https://groups.google.com/d/msgid/jenkinsci-dev/CAMo7Pt%2BQsV%3DxJEGMdo1NU%3D5PxiMbE6c8bbMu7SrKmHcC06Fn%3Dg%40mail.gmail.com?utm_medium=email&utm_source=footer>. > > > *Attachments:* > * image.png -- You received this message because you are subscribed to the Google Groups "Jenkins Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to jenkinsci-dev+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/jenkinsci-dev/fa60cafb-7b5f-406b-a14c-8467015e4f9f%40www.fastmail.com.
