Richard, Glen, Laurence and Jane, Thank you all very much for your suggestions. I was very patient and tried several more times and waited over an hour each time and the installation was still at 0%. I talked with the gentlemen who helps me locally when I have computer problems. He seems to think the problem is "Dial Up Connection" and the fact I am attempting to down-load and install all the updates at one time (to bring the original 6.0 Deluxe program up to the 6.0.0.110 status. I never had the problem when I would do each update as they came along. It appears my answer may be to switch to High Speed Internet. I guess I need to "get with" progress. Thanks again for your suggestions and help. Ruth G. Mohr
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