Thanks - I think that McAfee deleted my .usr files as I could find .usr
files in C:\Legacy and C:\Program Files\Legacy too. I tried using
older ones, but it had lost data so I then opened Legacy with the 2006
.usr files restored and then opened my most recent backup and now it all
looks fine. McAfee 'says' it only deleted cookies and the missing
.usr files were not in quarantine.
However, as I have copies of Legacy (Deluxe) in both C:\Legacy and in
C:\Program Files\Legacy, what is the best way of dealing with that,
please? Should I move all of one set to the other place, or delete one
set? I am using Windows XP not Vista. I get regular updates from
Legacy and am using Version 6.0.0.179 - they presumably all go in the
same place.
Your comment about backing up the .usr files, do you mean storing them
on the CD when I backup Legacy and the Multimedia files? I have never
done that.
Elizabeth
Cathy wrote:
Hi Elizabeth,
This doesn't normally happen with any form of scan on a computer but
every now and again one of the AntiMalware softwares get false
positives and it sounds like whatever was scanning took exception to
something in the Legacy files.
Closing Legacy by right clicking on it when it's minimised to the Task
Bar is no problem. I do it all the time.
It sounds like you've lost all your .usr files and they've all
reverted to the defaults.
The fonts etc that you are referring to aren't held within the .fdb
file. That only has your data so going to a backup of your Family File
won't return the fonts etc.
You have to re choose your options in Options > Customise and
everywhere else - unless you can see that whatever was scanning has
quarantined the files somewhere and you can release them.
Another possibility is that you've got two installations of Legacy on
your computer and you've opened a different one. If you installed
Legacy into Program Files, take a look to see whether you also have a
C:\Legacy folder. That's the default location but many of us install
to Program Files - though I understand things are different with
Vista. If you are using Vista and you installed to the Program Files
folder, then I think the .usr files etc get put in some virtual store
or something? Sorry. I don't have Vista but know that programs aren't
allowed to write to the Program folders after installation. There's
information on the Legacy web pages on how to properly install Legacy
to run under Vista.
Are you a Deluxe user? Have you also lost access to the Deluxe
features? If so, you'll need to re-enter your Customer Number as well.
For another occasion: I include the .usr files in my regular computer
backup so that I can restore them if/when necessary.
Cheers,
Cathy
At 07:55 AM 16/02/2008, you wrote:
Earlier today when my computer was doing a regular scan Legacy
suddenly stopped responding and shut down. I wasn't using the
program at the time and had tried to close it by right-clicking the
icon on the bar at the bottom of my computer screen. I re-started
the computer and tried to open Legacy again. It asked me which file
to open and found the Master.fdb file that I use but when it opened,
all the fonts had changed to the default and other minor things were
different. I then closed that and opened up one of my backup copies
but the file still looks different.
I am normally elsewhere on a Friday morning which is why the routine
scan takes place then but today I was at my computer. Should I have
stopped the scan working while I was using the computer?
Can anyone explain why this happened and should I do anything to stop
it happening again?
Elizabeth
I forgot to add that when I open Legacy since it shut down, I get the
Welcome to Legacy 6 tips window and then the offer to Order a Legacy
Manual. My information appears to be fine but why has this happened,
please?
Elizabeth
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
