Ron and Cathy,

Thank you for trying to help me with this. I've read through what you both have written and I think I'm getting some things figured out as far as that the .zip is the back up and the .fdb is the family file. If I go to C:\Legacy\Data there are 5 icons and 2 have the Legacy logo -Sample and Stitz family.fdb and then the other 3 end in .RGD, .FG and .TC If I go to C:\Legacy\Stitz family.zip that contains 3 files, the family file (.fdb) and 2 files that end in .TC and .FG (When I go to C:\Legacy to locate this folder, this folder has a zipper on it.) Is this a problem that I have these 2 locations for Legacy files?

Now that I've heard from both of you, I returned to File>Restore and the Look in: box contains the Temporary Directory which Ron said not to use but to teach it where to go. So I opened the drop down beside this and I chose Local Disk C:, then double clicked on Legacy, then double clicked on Data. Once Data is in the Look in: the big box is empty. So, then I tried File>Restore again and to the right of the Look in: box drop down, I double clicked on C: then Legacy but then double clicked on Stitz family.zip. Then the big box contains an icon with the Legacy logo and Stitz family.fdb but the Save in: box changed automatically and says "Temporary Directory 3 for Stitz family.zip" again.

I also noticed that when I exit from using Legacy, that the when it asks if I would like to "back up:" it gives C:\Dcoumen 1\...Temporary Directory 3 for Stitz family.zip...

Jan

Jan,

We seem to have a wood and trees problem here, so lets try from square one. You will not have made any temporary files, most programs make them for temporary storage whilst they are executing your instructions, so forget about them and don't use them.

In my opinion it is best to restore only from the back-up on the machine which you are using and not from your flash drive - the latter only being there is a long-stop back-up ie. for emergency use only. If you ever need to use the one on the flash drive then first copy it to C:\Legacy\Data and restore from there (check first that you will not be replacing a later version).

I seem to remember that you found your latest back-up in C:\Legacy\Data, which is exactly where it should be and your problem is that Legacy has forgotten this, so you need to teach it. Go to File>Restore Family File. If it again brings up the temporary file then use the box at the top of the screen to change to C:\Legacy\Data and you should then see your proper back-up, open this one and Legacy should always go there again in the future.


Ron Ferguson

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From: [EMAIL PROTECTED]
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Testing My Backup - Problem
Date: Sat, 5 Apr 2008 10:17:28 -0400

Hi Cathy,

Before I go any further, I thought I'd better check to make sure I do the
right thing in the first paragraph. Do you mean that I should be opening
the Legacy that is on my desktop and going to File>Restore rather than
trying to use the Legacy back up that is on my flash drive? I was using the
Legacy I had just backed up to my flash drive and going to File>Restore.
Now, I've just tried going to my Legacy program that is on the desk top and
I went to File>Restore and I clicked to close my family files and then a
window came up "Select a Backed up Family File to Restore". In "Look in:"
it has Temporary Directory 3 for Stitz_2008-ap4.zip and nothing in the big
box or in the file name box. I'm not sure what to do at this point.

I have now unticked "Hide extensions for known file types" that you
mentioned. I have XP and haven't made any Temporary Directories.

Jan


Hi Jan,

See below

At 08:50 AM 5/04/2008, you wrote:

I just backed up my Legacy to a flash drive and wanted to test it, so I
went to the Legacy Website where I went to tips. I was trying to follow
the steps but am having some problems. Here is what I've done:

I put in the flash drive and clicked on the zipped folder Stitz_2008-ap4.
The window came up with 3 choices - Stitz Family, Stitz Family.FG, and
Stitz Family.TC and I clicked on Stitz Family and got a window with
Error-Would you like to Try It Again? and I clicked Yes and Legacy opened.

Don't click on the file - open Legacy and go to File> Restore Family File
and navigate to the right folder to find your backup.

I went to File>Restore Family File and then clicked "yes" to close all
Family Files. Then "Select a Backup Family File to Restore" came up and
I selected the flash drive in the "Look in" box. A zipped folder
Stitz_2008-ap4 was a choice in the big box but it doesn't say".zip" after
it like the instructions said. When I highlight it, it appears in the
File Name box also without the .zip (Is this a problem? How would I fix
it?)

The .zip is missing because Windows hides known file type extensions
unless you tell it not to. In My Computer see the Tools menu - Folder
Options - View tab and untick Hide extensions for known file types. Now
that's in Windows XP but I guess the same options are in Vista even if in
a slightly different place. I think you are using Vista as you keep
talking about Temporary Directories 2 etc which I haven't encountered - or
have you made these folders?

I clicked OPEN and "Enter a Name to Restore the Family File as" came up.
"Save in" says Temporary Directory 2 for Stitz_2008-ap4.zip and the large
box says Stitz Family, File Name says Stitz Family and Save as Type says
"Legacy [*.fdb]". Should I leave all of this like it is?

The instructions say to click OK but there is a SAVE and when I click that
a window comes up Family File Already Exists and my choices are Rename,
Overwrite and Cancel. What should I chose?

Save and OK do the same thing. When you are testing a backup you need to
provide a different name - I just add the same date that I've added to the backup name. You don't want to overwrite or you'll have nothing to compare
with AND, if it doesn't work for some reason, then you've wiped out your
real Family File.

Any help would be appreciated as I would like to make sure I am backing up
to a flash drive correctly and that I would be able to restore from it
should I need to.

Jan Stitz
[EMAIL PROTECTED]

If you are using Vista, did you follow the instructions for installing
Legacy on a Vista computer found at:
http://www.legacyfamilytree.com/helpWindowsVista.asp

Cathy



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