The install pasword only gives you the standard version. You need the customer number from the email to enable the Deluxe version.
>From receipt of purchase confirmation email to receipt of customer number email took 4 hours and 34 minutes: 11:34PM to 4:08AM. John > Very frustrating--I am a paid customer. I wanted to upgrade to the 7.0 > Deluxe from my 6.0 Deluxe. First I downloaded the free 7.0 version and > then purchased the upgrade. In the meantime, I was told I would be > emailed the install password (used to be family for 6.0) so I could at > least play around with the 7.0 standard. > > Alas, I got no such email and the recorded message on the Tech line > (long since closed) had the OLD password. > > Does anyone know the new one for 7.0? I was hoping Legacy would keep up > with their tech recorded messages--don't release 7.0 until you have that > in place. Very frustrating to any customer, free or paying. > > thanks > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp